Junior Systems Admin - Windows & IT Ops

Satellite Office; Eastern Manila District; On-site; PHP 300,000 - 500,000; Full time

Job summary

Worldwide Golf is seeking a Junior Systems Administrator to support day-to-day IT operations, maintain corporate systems, and assist with troubleshooting infrastructure and end-user technology issues.

As part of the IT team, you will work closely with internal departments, vendors, and technical staff to ensure reliable, secure, and efficient IT services across the organization, including on-call coverage and process improvements.

Qualifications

• Associate degree in IT or related field or equivalent IT experience.
• 3+ years of experience in IT support, help desk, or systems administration.
• Foundational knowledge of Windows Server, Active Directory, Microsoft 365, and basic networking concepts.
• Strong troubleshooting, analytical and problem-solving skills.
• Excellent communication, documentation, and customer service skills.

Responsibilities

• Support and maintain Windows desktops, laptops, servers, and related IT infrastructure.
• Manage user accounts, access permissions, and lifecycle events.
• Assist with Active Directory, Microsoft 365, email systems, and Laserfiche administration.
• Perform system updates, security patching, software installations, and maintenance.
• Troubleshoot and resolve escalated desktop, application, hardware, and connectivity issues.
• Assist with server monitoring, virtualization, endpoint security tools, MFA, and BitLocker management.
• Maintain documentation, update tickets, and follow security/change procedures.
• Collaborate with IT teams, departments, and vendors to improve IT operations.
• Participate in on-call rotations and respond to incidents within SLA.

Skills

Troubleshooting

Communication

Documentation

Multitasking

Self-motivation

Education

Associate degree in IT or related field

Tools

Windows Server

Active Directory

Microsoft 365

Laserfiche

Hyper-V

Exchange/Confluence

ManageEngine

MFA/BitLocker

Job description

Worldwide Golf is seeking a Junior Systems Administrator to support day-to-day IT operations, maintain corporate systems, and assist with troubleshooting infrastructure and end-user technology issues.

As part of the IT team, you will work closely with internal departments, vendors, and technical staff to ensure reliable, secure, and efficient IT services across the organization, including on-call coverage and process improvements.