Junior Operations Specialist

Welsend Global Services Inc.; Taguig; On-site; PHP 335,000 - 614,000; Full time

Job summary

Welsend Global Services Inc. is seeking an Operations Specialist to support overseas short-drama product operations in Taguig. You will track user growth, activity, retention, payments and LTV, and help prepare basic reports.

The role requires a Bachelor's degree and 1–3 years in operations, with strong communication, coordination, and data-analysis skills. This is a full-time, office-based position with shifting schedules and an ASAP start.

Qualifications

• Bachelor's degree required and 1-3 years in operations.
• Experience in user growth, content, membership, or product operations preferred.
• Basic data-analysis and reporting skills.
• Strong communication and coordination skills.
• Detail-oriented, self-motivated, and eager to learn.

Responsibilities

• Support the daily operations of overseas short-drama products.
• Track user growth, activity, retention, payment, and LTV.
• Prepare basic reports and organize user data.
• Support media-buying and content-operation reviews.
• Help identify issues in the user conversion journey.
• Support campaigns for inactive and churned users.

Skills

Data analysis

Reporting

Communication

Coordination

Detail-oriented

Self-motivated

Willing to learn

User growth

Content operations

Product operations

Education

Bachelor's degree

Job description

Responsibilities

Support the daily operations of overseas short-drama products.

Track user growth, activity, retention, payment, and LTV.

Prepare basic reports and organize user data.

Support media-buying and content-operation reviews.

Help identify issues in the user conversion journey.

Support campaigns for inactive and churned users.

Qualifications

Bachelor's degree and 1-3 years of relevant operations experience.

Experience in user growth, content, membership, or product operations is preferred.

Basic data-analysis and reporting skills.

Good communication and coordination skills.

Detail-oriented, self-motivated, and willing to learn.

• Willing to work in McKinley, Taguig City (office-based)
• Full time position, Shifting Schedule
• Can Start ASAP