Junior Merchant Growth Partner

FINCOM TECHNOLOGIES INC.; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

FinCom Technologies is seeking a Junior Key Account Associate in the Philippines. This role is ideal for fresh graduates who are confident communicators, enjoy interacting with clients, and are comfortable presenting ideas and solutions.

You will collaborate with cross-functional teams to support merchant relationships and drive account growth on our ecommerce platform. You'll onboard new merchant partners, maintain relationships, and provide timely, professional support while contributing to

Qualifications

• Bachelor's degree in Business Administration, Marketing, Entrepreneurship, Communications or related field.
• Fresh graduates encouraged to apply.
• Excellent verbal and written communication skills.
• Comfortable speaking with clients and presenting ideas to individuals or small groups.
• Strong interpersonal skills with a customer-first mindset.
• Confident, professional, and able to build rapport with stakeholders.
• Highly organized and able to manage multiple priorities in a fast-paced environment.
• Proactive, adaptable, and eager to learn in a startup setting.

Responsibilities

• Support onboarding of new merchant partners onto the platform.
• Build and maintain relationships with assigned merchant accounts through regular communication.
• Serve as the primary point of contact for merchant inquiries and provide timely, professional support.
• Conduct client meetings and presentations to introduce platform features, campaigns, and opportunities.
• Assist in preparing and delivering account reviews, performance updates, and business recommendations.
• Coordinate with internal teams to ensure successful execution of campaigns and merchant requests.
• Monitor merchant performance and identify growth opportunities to improve engagement and sales.
• Proactively follow up with merchants to ensure satisfaction and retention.
• Escalate operational issues and track to resolution.

Skills

Verbal communication

Written communication

Interpersonal skills

Public speaking

Organizational skills

Education

Bachelor's degree (Business Admin / Marketing / Communications)

Tools

Microsoft Office

Google Workspace

Job description

FinCom Technologies is seeking a Junior Key Account Associate in the Philippines. This role is ideal for fresh graduates who are confident communicators, enjoy interacting with clients, and are comfortable presenting ideas and solutions.

You will collaborate with cross-functional teams to support merchant relationships and drive account growth on our ecommerce platform. You'll onboard new merchant partners, maintain relationships, and provide timely, professional support while contributing to