Junior IT Specialist - Remote Support & IAM | Mac/Windows

eFlexervices; Philippines; Hybrid; PHP 250,000 - 420,000; Full time

Benefits offered by this job

Competitive compensation

HMO coverage & optical reimbursements

Flexible work options

Wellness & growth opportunities

Job summary

eFlexervices, a long‑standing BPO in the Philippines, seeks a Jr. IT Specialist to provide Mac and Windows OS support, desktop assistance, and access management. You will ensure secure provisioning, onboard/offboard processes, and asset/end-point management across locations.

The role emphasizes IAM, Google Workspace, and collaboration tools, with a flexible hybrid work setup for staying productive in a dynamic environment.

Qualifications

• 2–3 years of professional IT experience.
• Proficient in macOS and Windows OS.
• Hands-on IAM experience with Azure AD, Okta, and IAM frameworks.
• Experience with Google Workspace Admin operations.
• Strong IT Helpdesk and desktop support skills.

Responsibilities

• Provide general IT and desktop support across company locations via helpdesk, email, and chat.
• Manage user access, accounts, passwords, and security profiles (Okta, Azure AD, Google Workspace).
• Lead onboarding/offboarding processes and ensure timely access provisioning.
• Coordinate asset and endpoint management, hardware repairs, and security enforcement (2FA, antivirus, firewall).
• Owner IT projects and propose infrastructure improvements to boost efficiency.

Skills

Mac & Windows OS proficiency

IAM management

Google Workspace Admin

Networking & VPN

Collaboration Tools (Zoom, Slack, MS-\

Tools

Azure AD

Okta

Jamf (Mac)

Microsoft Intune

Job description

eFlexervices, a long‑standing BPO in the Philippines, seeks a Jr. IT Specialist to provide Mac and Windows OS support, desktop assistance, and access management. You will ensure secure provisioning, onboard/offboard processes, and asset/end-point management across locations.

The role emphasizes IAM, Google Workspace, and collaboration tools, with a flexible hybrid work setup for staying productive in a dynamic environment.