Junior Hotel Booking Specialist | Entry-Level | Up to ₱45K | Makati

Metacom Careers; Makati; On-site; PHP 457,000 - 547,000; Full time

Benefits offered by this job

Paid training

Career growth and development

Supportive work environment

Government-mandated benefits

Job summary

Metacom Careers in Makati is hiring a Junior Hotel Booking Specialist. This entry-level role supports customers with hotel reservations, room availability, and booking inquiries. Fresh graduates are welcome and no prior hotel experience is required.

You will learn hotel booking systems, handle modifications and cancellations, and coordinate with teams to resolve concerns. The position is onsite in Makati with shifting schedules, including weekends.

Qualifications

• Fresh graduates are welcome to apply.
• Entry-level position with no required prior hotel experience.
• Strong verbal and written communication skills preferred.
• Willing to learn hotel booking systems and reservation procedures.
• Customer-oriented with good problem-solving skills.

Responsibilities

• Assist customers with hotel booking and reservation requests.
• Provide information about room availability, rates, and accommodation options.
• Handle booking modifications, cancellations, and related inquiries.
• Verify reservation details and maintain accurate booking records.
• Coordinate with relevant teams to resolve booking concerns.
• Provide timely updates regarding customer reservations.
• Deliver professional and efficient customer service.

Skills

Communication skills

Customer service

Attention to detail

Education

High School graduate

College graduate

Job description

Junior Hotel Booking Specialist Hiring

Position: Junior Hotel Booking Specialist | Entry-Level | Up to ₱45K | Makati

Looking for an opportunity to start your career in the travel and hospitality industry? Join our team as a Junior Hotel Booking Specialist and assist customers with hotel reservations, room availability, booking requests, and accommodation inquiries. This entry-level opportunity is ideal for fresh graduates and applicants who are eager to learn and develop their customer service skills.

Qualifications

• High School, Senior High School, or College Graduate
• Fresh graduates are welcome to apply
• Entry-level applicants are encouraged to apply
• With or without BPO or hotel industry experience
• Good verbal and written communication skills
• Basic computer knowledge and attention to detail
• Willing to learn hotel booking systems and reservation procedures
• Customer-oriented with good problem-solving skills
• Willing to work onsite in Makati
• Willing to work on shifting schedules, including weekends and holidays

Job Description

• Assist customers with hotel booking and reservation requests
• Provide information about room availability, rates, and accommodation options
• Handle booking modifications, cancellations, and related inquiries
• Verify reservation details and maintain accurate booking records
• Coordinate with relevant teams to resolve booking concerns
• Provide timely updates regarding customer reservations
• Deliver professional and efficient customer service

What We Offer

• Salary package of up to ₱45K
• Paid training
• Opportunities for career growth and development
• Supportive work environment
• Government-mandated benefits

Interview Location

Please be advised that the interview will be conducted at our main office in Ortigas, Mandaluyong City.