Entry-Level Hotel Booking Specialist — Paid Training & Growth

Metacom Careers; Makati; On-site; PHP 457,000 - 547,000; Full time

Benefits offered by this job

Paid training

Career growth and development

Supportive work environment

Government-mandated benefits

Job summary

Metacom Careers in Makati is hiring a Junior Hotel Booking Specialist. This entry-level role supports customers with hotel reservations, room availability, and booking inquiries. Fresh graduates are welcome and no prior hotel experience is required.

You will learn hotel booking systems, handle modifications and cancellations, and coordinate with teams to resolve concerns. The position is onsite in Makati with shifting schedules, including weekends.

Qualifications

• Fresh graduates are welcome to apply.
• Entry-level position with no required prior hotel experience.
• Strong verbal and written communication skills preferred.
• Willing to learn hotel booking systems and reservation procedures.
• Customer-oriented with good problem-solving skills.

Responsibilities

• Assist customers with hotel booking and reservation requests.
• Provide information about room availability, rates, and accommodation options.
• Handle booking modifications, cancellations, and related inquiries.
• Verify reservation details and maintain accurate booking records.
• Coordinate with relevant teams to resolve booking concerns.
• Provide timely updates regarding customer reservations.
• Deliver professional and efficient customer service.

Skills

Communication skills

Customer service

Attention to detail

Education

High School graduate

College graduate

Job description

Metacom Careers in Makati is hiring a Junior Hotel Booking Specialist. This entry-level role supports customers with hotel reservations, room availability, and booking inquiries. Fresh graduates are welcome and no prior hotel experience is required.

You will learn hotel booking systems, handle modifications and cancellations, and coordinate with teams to resolve concerns. The position is onsite in Makati with shifting schedules, including weekends.