Junior Customer Care Specialist – Inbound & Outbound

Metacom Careers; Hinatuan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metacom Careers in the Philippines is seeking an entry-level Customer Service Representative to handle inbound and outbound calls, assist customers with inquiries, and maintain high satisfaction through clear communication. You will document interactions, update account information, and collaborate with teammates to hit performance targets.

Shift work is expected in a typical call center setting. Hinatuan, Caraga, Philippines-based role suited for those starting in customer care.

Job description

Junior Customer Care Specialist – Inbound & Outbound

Metacom Careers in the Philippines is seeking an entry-level Customer Service Representative to handle inbound and outbound calls, assist customers with inquiries, and maintain high satisfaction through clear communication. You will document interactions, update account information, and collaborate with teammates to hit performance targets. Shift work is expected in a typical call center setting.

Seniority level

• Not Applicable

Employment type

• Full-time

Industries

• IT Services and IT Consulting

Location

• Hinatuan, Caraga, Philippines