Entry-Level Customer Support Specialist

Metacom Careers; Tuguegarao; On-site; PHP 240,000 - 300,000; Full time

Job summary

Metacom Careers in the Philippines seeks an entry-level Customer Service Associate to assist customers via phone, email, and chat, focusing on resolving inquiries and documenting interactions accurately.

You will collaborate with teammates to enhance service delivery and follow up to ensure issues are resolved, contributing to a fast-paced, customer-centric environment where performance and empathy matter.

Job description

Metacom Careers is seeking an entry-level Customer Service Associate to assist customers via phone, email, and chat in the Philippines. The role focuses on resolving inquiries, maintaining strong customer satisfaction, and accurate documentation of interactions.

You will collaborate with teammates to enhance service delivery and follow up to ensure issues are resolved, contributing to a fast-paced, customer-centric environment.