Customer Care Specialist - Flexible Hours & Training Impact

Metacom Careers; Pasay; On-site; PHP 279,000 - 502,000; Full time

Job summary

Metacom Careers in Pasay, Metro Manila, Philippines is seeking a customer service representative to handle inbound and outbound calls and deliver outstanding service. The role requires a Bachelor’s degree and 0–2 years of experience.

The ideal candidate will communicate clearly, multitask under pressure, and be willing to work weekends. Training opportunities and a positive attitude are encouraged in this dynamic team environment.

Qualifications

• Bachelor’s degree required.
• 0–2 years of experience preferred.
• Strong communication and interpersonal skills required.
• Willingness to work flexible hours including weekends.

Responsibilities

• Handle inbound and outbound calls in a professional manner.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Document calls and customer interactions accurately in the system.
• Maintain a thorough knowledge of company products and services.
• Assist in training new staff members as required.

Skills

Strong communication

Interpersonal skills

Multitasking

High-pressure handling

Education

Bachelor’s degree in a relevant field

Job description

Metacom Careers in Pasay, Metro Manila, Philippines is seeking a customer service representative to handle inbound and outbound calls and deliver outstanding service. The role requires a Bachelor’s degree and 0–2 years of experience.

The ideal candidate will communicate clearly, multitask under pressure, and be willing to work weekends. Training opportunities and a positive attitude are encouraged in this dynamic team environment.