Jr. License Management Specialist (SaaS)

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work model

Wellbeing programs

Employee share plan

HMO healthcare

Provident fund

Life insurance

Job summary

Henkel Philippines is seeking a License Management Specialist to strengthen governance of browser-based SaaS across the organization, ensuring transparent, compliant, and cost-efficient usage. You will join a collaborative License Management team that partners with IT, security, and business stakeholders to drive data quality and effective processes.

The role offers a hybrid setup in Ayala Avenue, Makati, and opportunities to work with enterprise tools like EAM and Zscaler, while building core

Qualifications

• Bachelor's degree in Business Intelligence/Informatics/ Computer Science/ Information Technology or related field.
• Minimum of three years IT-related experience (e.g., IT Controlling, Software Asset Management, IT Process Management) with regional stakeholders.
• Experience managing or supporting SaaS/browser-based applications; ability to work with software inventories, catalog information, and application data.
• Excellent command of spoken and written English; organized and analytical; able to translate processes into simple guidance for non-experts.
• Able to manage multiple priorities in an agile environment; capable of aligning across IT, security, architecture, procurement, or owners.
• Willingness to report on a mid-shift schedule (1:00 PM to 10:00 PM) and a hybrid setup in Ayala Avenue, Makati City.

Responsibilities

• Support the governance of user-based, browser-accessible software (SaaS) to ensure transparent, compliant, and cost-efficient usage across the organization.
• Help identify and close gaps in user-related software with browser access and dedicated contracts that currently lack clear ownership.
• Assist in cleaning up and maintaining accurate EAM records to improve data quality and visibility.
• Ensure applications have clear ownership, proper documentation, and lifecycle information, while supporting—not taking over—product or license ownership responsibilities.
• Analyze EAM and Zscaler reports to support license tracking, usage transparency, and informed decision-making.
• Contribute to communication, training, and the operating model related to license management processes.

Skills

English proficiency

Analytical skills

Cross-functional collaboration

Documentation quality

Education

Bachelor's degree in Business Intelligence/Informatics/ Computer Science/ Information Technology

Tools

EAM

Zscaler

Job description

About this Position

As a License Management Specialist, you play a key role in strengthening how the organization governs and oversees user‑related, browser‑based software (SaaS). This position exists to bring greater transparency, structure, and reliability to our application landscape—helping ensure software is used responsibly, compliantly, and cost‑effectively You will be part of a collaborative License Management team that works closely with IT, security, and business stakeholders across the organization. The team focuses on enabling and orchestrating processes rather than owning applications themselves, creating an environment where partnership, clear communication, and shared accountability are essential. This role offers the opportunity to build a strong foundation in license and application governance, gain exposure to enterprise tools and reporting (such as EAM and Zscaler), and contribute meaningfully to an organization‑wide operating model through analysis, communication, and training—while developing practical experience in a growing and increasingly important discipline.

What you´ll do

• Support the governance of user‑based, browser‑accessible software (SaaS) to ensure transparent, compliant, and cost‑efficient usage across the organization
• Help identify and close gaps in user‑related software with browser access and dedicated contracts that currently lack clear ownership
• Assist in cleaning up and maintaining accurate Enterprise Application Management (EAM) records to improve data quality and visibility
• Ensure applications have clear ownership, proper documentation, and lifecycle information, while supporting—not taking over—product or license ownership responsibilities
• Analyze EAM and Zscaler reports to support license tracking, usage transparency, and informed decision‑making
• Contribute to communication, training, and the operating model related to license management processes

What makes you a good fit

• Bachelor's Degree in Business Intelligence/ Informatics, Computer Science, Information Technology, or related courses
• Minimum of three (3) years of IT-related experience (e.g. IT Controlling, Software Asset Management, IT Process Management); Preferably with experience working with stakeholders from other regions
• Knowledge with managing or supporting SaaS / browser‑based applications; Ability to work with software inventories, catalog information, and application data in a structured and analytical way
• Excellent command of spoken and written English, organized and analytical, adept at working in a collaborative team environment; Ability to translate processes and requirements into simple, accessible guidance for non‑experts
• Able to implement on-time and to handle multiple priorities in an agile environment (specific to Project Management); Comfort facilitating alignment across different stakeholder groups (IT, security, architecture, procurement, or application owners)
• Must have mindset focused on structure, clarity, and maintaining a high standard of quality in documentation and reporting
• Amenable to report on a mid‑shift schedule (1:00 PM to 10:00 PM) and hybrid set‑up in Ayala Avenue, Makati City

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.