EAM (Enterprise Architecture Management) Tool Administrator

Henkel; Makati; Hybrid; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Hybrid work schedule

HMO healthcare coverage

Provident Fund

Employee Share Plan

Wellbeing programs

Flexible hours

Job summary

Henkel is seeking an EAM Tool Administrator to support LeanIX-based Enterprise Architecture Management in Metro Manila. You will manage user access, maintain application portfolio data, and assist stakeholders in extracting actionable insights from EAM data.

Join a global team and contribute to data quality, governance, and continuous improvement initiatives while working a mid-shift schedule on a hybrid setup with three days in the office.

Qualifications

• Bachelor’s degree in information technology, computer science, business information systems, or a related field.
• Experience with an EAM tool; LeanIX preferred.
• Familiarity with application portfolio management, data governance, or IT service management is a plus.
• Strong understanding of data quality, user administration, and application information management.
• Experience with tools such as ServiceNow or LeanIX; other EAM platforms are acceptable.

Responsibilities

• Administer and maintain the EAM tool (LeanIX), including onboarding and access management.
• Improve portfolio data quality by coordinating with Application Managers to resolve issues.
• Lead proactive data cleanup projects and support data validation and sign-off.
• Handle EAM queries via mailbox and ServiceNow; guide users on tool usage.
• Support self-service data access and reporting for dashboards and analytics.
• Create and maintain LeanIX guides and documentation for stakeholders.
• Collaborate with the global EAM team on process and data quality improvements.

Skills

Stakeholder management

Communication

Independent worker

Team collaboration

Data quality

Education

Bachelor’s Degree in IT/CS/Business Information Systems

Tools

LeanIX

ServiceNow

Job description

About this Position

As an EAM Tool Administrator, you will play an important role in maintaining and supporting Henkel’s Enterprise Architecture Management (EAM) environment, with LeanIX as the primary platform. You will help ensure that application portfolio data remains accurate, complete, and up to date while supporting Application Managers and other stakeholders in effectively using the platform.

Working closely with the EAM/Enterprise Architecture team, you will manage user access, data quality, queries, and repository maintenance, while also contributing to proactive data cleanup initiatives and self-service reporting. This role offers the opportunity to work with a global team, gain exposure to enterprise architecture processes, and develop expertise in EAM tools and application portfolio management.

What you´ll do

• Administer and maintain the EAM tool, primarily LeanIX, including user onboarding, access management, license reviews, user cleanup, and repository maintenance
• Maintain and improve application portfolio data quality by identifying incomplete, outdated, or inconsistent information and coordinating with Application Managers to resolve data issues
• Participate in proactive data cleanup projects, working with Application Managers to review application information, update fact sheets, and support data validation and sign-off
• Manage and resolve EAM-related queries and requests through the shared mailbox and ServiceNow, providing guidance to users on the appropriate use of the platform and its data
• Support self-service data access and reporting by helping users extract and work with EAM data for their own reports, dashboards, and analytics requirements
• Create, update, and maintain LeanIX user guides and documentation to enable stakeholders to effectively use the tool and access relevant architecture data
• Collaborate with the global EAM/Enterprise Architecture team and contribute to continuous improvement initiatives related to EAM processes, data quality, and tool operations

What makes you a good fit

• Bachelor’s Degree in Information Technology, Computer Science, Business Information Systems, or a related field
• Experience working with an Enterprise Architecture Management (EAM) tool, with LeanIX experience highly preferred
• Experience with Application Portfolio Management, IT asset/application inventory, data governance, or IT service management would be an advantage
• Strong understanding of data quality, data maintenance, user administration, and application information management
• Experience working with tools such as ServiceNow, LeanIX, or other EAM/architecture management platforms; experience with comparable tools can also be considered
• Strong communication, coordination, and stakeholder management skills, with the ability to work independently and collaborate with Application Managers and global teams
• Willingness to learn and develop expertise in LeanIX and EAM processes, with a proactive and continuous-improvement mindset
• Amenable to work on a mid-shift schedule (1:00 PM to 10:00 PM PH time) on a hybrid work set-up, with three (3) days in the office

Some perks of joining Henkel

• A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• HMO healthcare coverage plan
• Provident Fund
• Group Life and Personal Accident Insurance

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.