Japanese-Speaking Stateroom Steward - Luxury Cruise

Princess Cruises; Manila; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Competitive salary

Private cabin

Travel to ship

Onboard facilities

Well-being program

Learning & development

World travel

Inclusive environment

Job summary

Princess Cruises is seeking a Stateroom Steward (Japanese speaking) based in Magsaysay, Philippines, reporting to the Rooms Division Supervisor. The role focuses on delivering exceptional stateroom service, maintaining cleanliness, and providing personalized guest experiences on the MMC contract.

Candidates should have a minimum of three years in housekeeping within premium hospitality, with fluent English and Japanese.

Qualifications

• Minimum of three (3) years of experience in housekeeping operations within a comparable hospitality environment.
• Experience servicing guest rooms/staterooms with high cleanliness standards.
• Premium or luxury hospitality experience preferred.

Responsibilities

• Deliver guest stateroom service, cleanliness, sanitation, and product standards per brand and KPI goals.
• Anticipate guest needs, address requests, and follow up on maintenance issues promptly.
• Upsell ship services, dining outlets, and beverages; participate in training and career development.

Skills

Housekeeping

Guest services

English fluency

Japanese fluency

Upselling

Job description

Princess Cruises is seeking a Stateroom Steward (Japanese speaking) based in Magsaysay, Philippines, reporting to the Rooms Division Supervisor. The role focuses on delivering exceptional stateroom service, maintaining cleanliness, and providing personalized guest experiences on the MMC contract.

Candidates should have a minimum of three years in housekeeping within premium hospitality, with fluent English and Japanese.