Join to apply for the Buffet Steward (Japanese Speaking) - MMC role at Princess Cruise Line.
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Join to apply for the Buffet Steward (Japanese Speaking) - MMC role at Princess Cruise Line.
Description
Princess Cruises is one of the company's official hiring partners based in the Philippines. A recruiter from Magsaysay will contact you if your qualifications match our requirements for this position.
As the world's leading cruise line, we understand our guests' high expectations and our team members' high standards.
We appreciate your patience as we review each candidate carefully. Set a course for adventure with Princess Cruises! Our fleet offers exceptional facilities and extensive professional development and recreational programs for our teammates from over 60 countries worldwide.
Department: Restaurant
Location: Philippines - MMC
Description
Applying for this position means your application will be submitted to Magsaysay, one of Princess Cruises' official hiring partners in the Philippines. A recruiter from Magsaysay will contact you if your qualifications align with our requirements.
As a member of Princess, you'll enjoy a career filled with adventure, excellent incentives, unlimited growth opportunities, and visits to breathtaking ports of call.
Our brand is beloved by millions. We value passionate individuals who work together to create memorable experiences for our guests through friendly, attentive, and authentic service.
Join us and enjoy a competitive salary, your own comfortable double cabin, company-paid travel, access to exclusive onboard areas, wellness programs, learning opportunities, and the chance to explore the world.
Key Responsibilities
- Maintain a visible profile and assist guests during food and beverage service graciously.
- Ensure proper setup and presentation of your service area per company standards.
- Deliver food and beverages promptly and correctly, adhering to brand standards.
- Follow service sequences during meals, including clearing and cleaning tables.
- Create a positive dining experience by applying service standards and utilizing MedallionClass products and services.
- Respond promptly to guest requests, report issues, and follow up to ensure satisfaction.
- Observe and identify guest preferences using MedallionClass technology and adjust service accordingly.
- Understand setup, product, and service expectations to prevent negative guest experiences.
- Support efforts to exceed service targets and key metrics.
- Learn about onboard products, itinerary, and points to assist guests effectively.
Skills, Knowledge & Expertise
- At least one year of food and beverage experience and attendance at a recognized hotel or catering school.
- Knowledge of continental food and restaurant service standards.
- Knowledge of international beverage products.
- Preferably attended USPH or HACCP sanitation courses and understand sanitation regulations.
- Basic computer skills and familiarity with POS systems.
- Fluent in English, both verbal and written.
- Conversational Japanese language skills.
- Strong guest service foundation and willingness to deliver outstanding service.
- Motivated to excel in all duties.
- Personable, with excellent social skills and a warm personality.
- Ability to surprise and delight guests throughout their cruise experience.
- Respectful and professional in a diverse cultural environment.
Job Benefits
Embark on a unique career adventure with benefits including:
- Competitive salary
- Your own double cabin
- Company-paid travel to and from the ship
- Access to exclusive onboard areas and benefits
- Wellness and recreational programs
- Learning and career development opportunities
- Travel to exciting destinations
- Inclusive and dynamic work environment