Japanese-Speaking Hotel Ops & Supply Coordinator

Cloudstaff; Philippines; Remote; PHP 300,000 - 420,000; Full time

Job summary

Cloudstaff is seeking a Japanese-speaking Supplier Operations Specialist to join our team. You will manage hotel reservations, blocks, and rate updates while monitoring inventory systems and sending forecasts to adjust allocations.

You will process partner updates and maintain precise records, working with internal teams to resolve issues and negotiate supplier rates. The role requires strong coordination, excellent communication, and fluency in Japanese.

Qualifications

• High school diploma or equivalent qualification.
• 0–1 year travel industry experience or relevant exposure.
• Strong coordination and organizational skills.
• Effective communication with clients and partners.
• Detail-oriented with strong problem-solving ability.
• Fluent in Japanese (reading, writing, and speaking).

Responsibilities

• Manage hotel reservations, blocks, and rate updates.
• Monitor inventory systems.
• Send forecasts and adjust hotel allocations as needed.
• Process updates and service changes from partner offices.
• Maintain accurate records and operational check sheets.
• Resolve customer concerns with partners and internal teams.
• Negotiate rates and allocations with hotel suppliers.
• Identify opportunities using hotel promotions and trends.

Skills

Coordination

Organizational skills

Effective communication

Detail-oriented

Problem-solving

Japanese language

Education

High school diploma

Job description

Cloudstaff is seeking a Japanese-speaking Supplier Operations Specialist to join our team. You will manage hotel reservations, blocks, and rate updates while monitoring inventory systems and sending forecasts to adjust allocations.

You will process partner updates and maintain precise records, working with internal teams to resolve issues and negotiate supplier rates. The role requires strong coordination, excellent communication, and fluency in Japanese.