Japanese Bilingual N1-N3 (Manila)

Accenture in the Philippines; Taguig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Accenture in the Philippines is seeking detail‑oriented staff to update and maintain multiple systems and tools per standard documentation. You will process transactions with minimal direction, enter data, and retrieve information; you will audit your own work for accuracy and respond to information requests.

Candidates must have Nihongo reading/writing/speaking skills, JLPT N3–N2 or JNAT certification, proficiency with MS Outlook and Teams, and strong English communication.

Qualifications

• Nihongo reading/writing/speaking skills required.
• Effective written and spoken English communication.
• Must be trainable with high learnability.
• N3–N2 JLPT or JNAT certification and documentation required.
• MS Windows PC skills are a must.

Responsibilities

• Update and maintain systems/tools per standard process documentation.
• Enter data and retrieve information from group systems.
• Audit own data entry for accuracy and corrections.
• Respond to information requests and escalate as needed.
• File, archive and retrieve documents using filing standards.
• Produce standard correspondence using templates and ensure quality standards.
• May coordinate work of a small team in high-volume processing.
• Follow policies, procedures, and methods.
• Document changes and learning in standard format for approvals.

Skills

Nihongo skills (reading/writing/speaki

Education

JLPT N3–N2 / JNAT certification

Tools

MS Outlook

MS Teams

MS Windows

Job description

• Update and maintain various systems/tools per standard process documentation which may include:
• Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)
• Audit own data entry for accuracy and make required corrections
• Respond to various requests for information, as needed. Escalate to supervisor as appropriate.
• File, archive and retrieve documents (paper-based and electronic) using filing standards
• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar, and punctuation.
• Respond to information requests by searching, summarizing research results, and compiling in requested format
• May coordinate the work of a small team in areas of high-volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies
• Follow established policies, procedures, and methods
• May serve as technical and functional resource or super users to other team members
• Participate in process improvement initiatives or special projects as assigned
• Meet established goals and objectives
• Become a subject matter expert for complex processes
• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis.
• N3 to N2. Prefers if resource has N3 to N2 JLPT or JNAT certification (CERTIFICATION must be provided)
• Nihongo reading/writing/speaking skills is a must.
• MS Windows PC skills is also a must.
• Effective written and oral English communication skills
• Accenture will provide PC with MS Windows OS. Resources are expected to send/respond to emails in MS Outlook, attend teleconference calls using MS Teams, take screenshots and copy & paste screen sections to electronic documents, etc.
• Resources must be trainable and with high learnability.
• Resources should have professionalism like reporting/leaving work on time, speedy/accurate/quality execution of assigned tasks, having attention to details, ability to do self-checking, ability to follow desktop procedures (DTP) and seek advice from immediate supervisor in case of any DTP deviations encountered etc.
• Resources will need to undergo a minimum of 3 to 6 months training.