Italian Bilingual Speaker

Bravissimo Resourcing Inc.; Cebu City; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading resource staffing agency in Cebu City is looking for a bilingual professional for translation and technical support roles. The successful candidate will translate documents between English and Italian, assist in quality assurance, and develop training for bilingual teams. Applicants should possess a Bachelor's degree in relevant fields and have strong communication skills in both languages. Candidates are expected to work flexible hours, including holidays and weekends.

Qualifications

• Undergraduates with language proficiency are welcome to apply.
• Experience in customer service, analytical testing, or quality assurance testing is preferred.
• Must be willing to work on holidays, weekends, and extended hours.

Responsibilities

• Perform document translation tasks from English to Italian and vice versa.
• Provide interpretation services during conferences or meetings.
• Initiate quality assurance and process improvement activities.
• Conduct coaching or language training for bilinguals.

Skills

Effective verbal and written communication in English and Italian

Analytical testing

Problem solving

Customer service experience

Education

Bachelor's Degree in Information Technology, Computer Science or relevant fields

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Responsibilities

• Document Translation tasks (e.g. Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to a foreign language (indicate language) and vice versa
• May require interpretation service during conferences or meetings with counterparts, clients, and vendors.
• Initiate and implement Quality Assurance and process improvement activities
• Assist in Capability Development of bilinguals by conducting coaching or language training activities
• Research, compile and learn business, tools and technical terminologies
• Use and contribute in strengthening translation tools to increase productivity
• Willing to be cross-trained on technical (SAP, Oracle, SFDC, Service Desk, etc.) or project management/support tasks
• Work with teams and diverse range of people
• Work in a Service Desk setting involving spoken and written communication in the foreign language (non-English)
• Work on a project as technical support (SAP, Oracle, SFDC, Service Desk, etc.)
• Other language-related tasks as may be defined and assigned from time to time

Requirements

• Bachelor's Degree in Information Technology, Computer Science, or other relevant fields. (Undergraduates with language proficiency are welcome to apply)
• Able to effectively communicate, verbally and in writing, in both English and Italian language
• Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience
• Familiarity with MS Word, MS Excel, and MS PowerPoint
• Experience in analysis, troubleshooting, problem solving and project management
• Must be willing to work on holidays, weekends, shifting schedules and extended working hours