Italian Bilingual (Cebu)

8000 Accenture Inc Company; Cebu City; On-site; PHP 360,000 - 720,000; Full time

Job summary

Accenture is seeking a Document Translation specialist to translate documents from English to a foreign language and back, support interpretation during meetings, and help drive quality assurance and process improvements.

You will assist in capability development of bilingual staff, research business terminologies, and be ready to cross-train on SAP, Oracle, SFDC, and Service Desk while collaborating with diverse teams in a dynamic service‑desk environment.

Qualifications

• Preferably a Bachelor's Degree in Information Technology, Computer Science, or other relevant fields.
• Able to effectively communicate, verbally and in writing, in both English and Italian language.
• Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience.
• Familiarity with MS Word, MS Excel, and MS PowerPoint.
• Experience in analysis, troubleshooting, problem solving and project management.
• Must be willing to work on holidays, weekends, shifting schedules and extended working hours.

Responsibilities

• Translate documents from English to a foreign language and vice versa (e.g., requirements, designs, emails, tickets, error information).
• Initiate and implement Quality Assurance and process improvement activities.
• Assist in capability development of bilinguals by conducting coaching or language training activities.
• Research, compile, and learn business, tools, and technical terminologies.
• Use and contribute to strengthening translation tools to increase productivity.
• Be willing to be cross-trained on technical or project management tasks.
• Work with teams and diverse range of people in a Service Desk setting.

Skills

Bilingual English/Italian

Quality Assurance

Coaching / language training

Research and terminology learning

Customer service experience

Education

Bachelor's Degree in IT / Computer Science

Undergraduate degree welcome

Tools

SAP

Oracle

SFDC

Service Desk

Job description

Document Translation tasks (e.g. Requirements, Designs, e-mails, Tickets, Error information, etc.) from English to a foreign language (indicate language) and vice versa May require interpretation service during conferences or meetings with counterparts, clients, and vendors. Initiate and implement Quality Assurance and process improvement activities Assist in Capability Development of bilinguals by conducting coaching or language training activities Research, compile and learn business, tools and technical terminologies Use and contribute in strengthening translation tools to increase productivity Willing to be cross‑trained on technical (SAP, Oracle, SFDC, Service Desk, etc.) or project management/support tasks Work with teams and diverse range of people Work in a Service Desk setting involving spoken and written communication in the foreign language (non-English) Work on a project as technical support (SAP, Oracle, SFDC, Service Desk, etc.) Other language‑related tasks as may be defined and assigned from time to time Preferably a Bachelor's Degree in Information Technology, Computer Science, or other relevant fields. Undergraduates with language proficiency are welcome to apply Able to effectively communicate, verbally and in writing, in both English and Italian language Experience in providing customer service, analytical testing, quality assurance testing, or other relevant experience Familiarity with MS Word, MS Excel, and MS PowerPoint Experience in analysis, troubleshooting, problem solving and project management Must be willing to work on holidays, weekends, shifting schedules and extended working hours #LI-PH

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture