IT Technician

Pilaedu Corporation; Cordova; On-site; PHP 180,000 - 300,000; Full time

Job summary

Pilaedu Corporation in Cebu, Philippines is seeking an IT Technician to install, maintain, and troubleshoot all technology equipment, networks, and audiovisual systems for staff and students. The role emphasizes strong problem-solving, IT knowledge, and the ability to work both independently and with a team to keep systems running smoothly and securely.

You will document procedures and configurations, provide user training, and assist with network cabling and setup in classrooms and meeting

Qualifications

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• Certifications are a plus.
• Previous experience in IT support or a similar role.

Responsibilities

• Install, configure, and maintain computer hardware, software, and network systems.
• Diagnose and resolve technical issues related to computers, printers, and other peripherals.
• Install and terminate network cabling (e.g., Cat6, fiber optic) and other physical network infrastructure.
• Set up and maintain network equipment, including routers, switches, and wireless access points.
• Provide technical support and training to end-users on how to operate new hardware and software.
• Troubleshoot network connectivity problems and manage user accounts and access permissions.
• Assist with the installation and configuration of audiovisual equipment in classrooms and meeting spaces.
• Document all technical procedures, repairs, and network configurations.

Skills

Problem-solving

Analytical thinking

Communication skills

Teamwork

Independent work

Education

Associate's or Bachelor's degree in IT/CS or related field

Job description

Job Description

Job description: The IT Technician is responsible for the installation, maintenance, and troubleshooting of all technology equipment, including computers, servers, networks, and audiovisual systems. This role is crucial for ensuring the smooth and efficient operation of the institution's entire IT infrastructure and providing technical support to staff and students.

DUTIES AND RESPONSIBILITIES

• Install, configure, and maintain computer hardware, software, and network systems.


• Diagnose and resolve technical issues related to computers, printers, and other peripherals.


• Install and terminate network cabling (e.g., Cat6, fiber optic) and other physical network infrastructure.


• Set up and maintain network equipment, including routers, switches, and wireless access points.


• Provide technical support and training to end-users on how to operate new hardware and software.


• Troubleshoot network connectivity problems and manage user accounts and access permissions.


• Assist with the installation and configuration of audiovisual equipment in classrooms and meeting spaces.


• Document all technical procedures, repairs, and network configurations.

Job Qualifications

EDUCATION AND QUALIFICATION

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.


• Certifications are a plus.


• Previous experience in IT support or a similar role.

REQUIRED SKILLS

• Strong problem-solving and analytical skills.


• In-depth knowledge of computer systems, networks, and hardware/software configurations.


• Proficiency in network troubleshooting and cabling standards.


• Excellent communication and interpersonal skills to assist non-technical users.


• Ability to work independently and as part of a team.