Technical Services Engineer

Datumstruct Philippines, Inc.; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Datumstruct Philippines, Inc. is seeking an IT/Data Center services professional in Makati to perform installation, deployment, integration, and implement products and systems. The role involves troubleshooting, client coordination, and maintaining detailed service records.

The candidate will train users, ensure safety and standards compliance, monitor systems, and propose improvements. Mentoring junior staff and sharing knowledge are also part of the responsibilities.

Qualifications

• 3 to 5 years of related experience in IT and Data Center industries.

Responsibilities

• Provide technical services such as installation, deployment, integration, and implementation of products and systems.
• Perform troubleshooting, maintenance, and technical support for clients and end-users.
• Conduct testing, configuration, and system checks to ensure proper functionality.
• Assist in project implementation and coordinate with clients and internal teams.
• Prepare and maintain technical documentation, reports, and service records.
• Provide user training and technical guidance when needed.
• Ensure compliance with company standards, procedures, and safety requirements.
• Monitor system performance and recommend improvements or corrective actions.
• Support the resolution of technical issues in a timely and professional manner.
• Assist in mentoring junior technical staff and sharing technical knowledge.

Job description

DUTIES AND RESPONSIBILITIES

• Provide technical services such as installation, deployment, integration, and implementation of products and systems.
• Perform troubleshooting, maintenance, and technical support for clients and end-users.
• Conduct testing, configuration, and system checks to ensure proper functionality.
• Assist in project implementation and coordinate with clients and internal teams.
• Prepare and maintain technical documentation, reports, and service records.
• Provide user training and technical guidance when needed.
• Ensure compliance with company standards, procedures, and safety requirements.
• Monitor system performance and recommend improvements or corrective actions.
• Support the resolution of technical issues in a timely and professional manner.
• Assist in mentoring junior technical staff and sharing technical knowledge.

DUTIES AND RESPONSIBILITIES

• Provide technical services such as installation, deployment, integration, and implementation of products and systems.
• Perform troubleshooting, maintenance, and technical support for clients and end-users.
• Conduct testing, configuration, and system checks to ensure proper functionality.
• Assist in project implementation and coordinate with clients and internal teams.
• Prepare and maintain technical documentation, reports, and service records.
• Provide user training and technical guidance when needed.
• Ensure compliance with company standards, procedures, and safety requirements.
• Monitor system performance and recommend improvements or corrective actions.
• Support the resolution of technical issues in a timely and professional manner.
• Assist in mentoring junior technical staff and sharing technical knowledge.

Job Requirements

Experience: 3 to 5 years related experience in I.T and Data Center industry.