IT Technical Support Specialist

Global Jet Cargo Philippines Inc. (J&T Cargo PH); Taguig; On-site; PHP 200,000 - 280,000; Full time

Job summary

J&T Cargo is seeking a reliable IT Technical Support Specialist to maintain daily IT operations across office and logistics environments in Taguig. The role focuses on troubleshooting hardware, network, CCTV, printers, and system issues to minimize downtime.

Responsibilities include configuring networks, supporting users in office and warehouse settings, and coordinating with vendors. Fresh graduates with solid tech knowledge are encouraged to apply.

Qualifications

• Bachelor's degree or vocational course in Information Technology, Computer Engineering, Computer Science, or related field.
• At least 1 year of experience in IT support, technical support, or infrastructure support is an advantage.
• Fresh graduates with strong technical knowledge are welcome to apply.

Responsibilities

• Troubleshoot and maintain computers, laptops, printers, and other IT equipment.
• Install, configure, and support WiFi, network devices, routers, and internet connections.
• Monitor and maintain CCTV systems and related devices.
• Provide technical support for office and warehouse users.
• Perform hardware and software installation, upgrades, and troubleshooting.
• Respond to IT-related concerns and resolve issues in a timely manner.
• Maintain IT inventory and equipment records.
• Coordinate with vendors and service providers when necessary.
• Ensure proper system functionality and minimize operational downtime.
• Assist in setting up workstations, user accounts, and company devices.

Skills

Strong problem-solving

Communication skills

Field onsite support

Education

Bachelor's degree / vocational IT

Tools

Windows OS

Routers & switches

CCTV systems

LAN/WAN setup

Printer setup/repair

Job description

J&T Cargo – BGC,Taguig

Full-time

Job Overview

J&T Cargo is looking for a reliable and technically skilled IT Technical Support Specialist to support daily IT operations across office and logistics environments. The role is responsible for troubleshooting hardware, network, CCTV, printer, and system-related concerns to ensure smooth business operations.

Job Responsibilities

• Troubleshoot and maintain computers, laptops, printers, and other IT equipment
• Install, configure, and support WiFi, network devices, routers, and internet connections
• Monitor and maintain CCTV systems and related devices
• Provide technical support for office and warehouse users
• Perform hardware and software installation, upgrades, and troubleshooting
• Respond to IT-related concerns and resolve issues in a timely manner
• Maintain IT inventory and equipment records
• Coordinate with vendors and service providers when necessary
• Ensure proper system functionality and minimize operational downtime
• Assist in setting up workstations, user accounts, and company devices

Qualifications

• Bachelor's degree or vocational course in Information Technology, Computer Engineering, Computer Science, or related field
• At least 1 year of experience in IT support, technical support, or infrastructure support is an advantage
• Fresh graduates with strong technical knowledge are welcome to apply

Knowledgeable in

• Computer troubleshooting
• Printer setup and repair
• CCTV systems
• Network/WiFi troubleshooting
• Windows operating systems
• Basic knowledge in routers, switches, and LAN/WAN setup is an advantage
• Willing to do onsite and field support when needed
• Strong problem-solving and communication skills
• Able to work in a fast-paced logistics environment

Preferred Skills

• Hardware and software troubleshooting
• Network configuration
• CCTV maintenance
• Technical documentation
• Preventive maintenance
• User support and issue resolution

Why Join J&T Cargo

Growing logistics company

Dynamic work environment

Career growth opportunities