IT Technical Support

Abbatech Solution Inc.; Rizal; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Competitive salary

Opportunities for career growth

Job summary

A technology solutions provider in Rizal is seeking an IT Support Specialist to assist clients with technical issues. The candidate should have a Bachelor's degree and 1-3 years of experience in IT support. Responsibilities include diagnosing problems, training clients on new software, and ensuring client satisfaction. Competitive salary and opportunities for growth are offered.

Qualifications

• 1-3 years of experience in IT support or a similar client-facing role.
• Strong troubleshooting skills with operating systems.
• Certifications like CompTIA A+, Network+ are a plus.

Responsibilities

• Serve as the main point of contact for client technical issues.
• Diagnose and resolve system, software, and network issues.
• Provide client training and support for new systems.

Skills

Troubleshooting

Customer service

Technical support

Education

Bachelor's degree

Tools

Windows

macOS

Linux

Job description

On-site - Rizal 1-3 Yrs Exp Bachelor Full-time

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Job Description

• Serve as the main point of contact for client technical issues via phone, email, or in person.
• Diagnose and resolve system, software, and network issues.
• Provide client training and support for new systems and software.
• Document issues and solutions in the support ticketing system.
• Install, configure, and maintain hardware and software.
• Follow up with clients to ensure issue resolution and satisfaction.
• Experience in IT support or a similar client-facing role.
• Strong troubleshooting skills with operating systems (Windows, macOS, Linux) and software.
• Excellent communication skills and customer service focus.
• Certifications (e.g., CompTIA A+, Network+) and knowledge of networking are a plus.

Why Join Us?

• Competitive salary and benefits.
• Opportunities for career growth and development.

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