IT Systems Engineer I: Desktop & Server Ops

Microchip Technology; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Microchip Technology Inc. is seeking an IT Support role to join the Onsite Operations team at the PTC site in the Philippines.

The candidate will provide desktop and server support, escalate Level 2 issues, and collaborate with the onsite team to configure and monitor systems. The role emphasizes strong communication, quick learning in a fast-paced environment, and the ability to maintain thorough IT documentation and inventory records.

Qualifications

• Degree in Computer Science, IT, or equivalent.
• Minimum 2 years of relevant working experience.
• Experience supporting Windows environments; knowledge of Linux is a plus.
• Strong teamwork and communication across all levels.
• Ability to learn quickly in a fast-paced environment.

Responsibilities

• Provide desktop and server support to optimize IT infrastructure.
• Handle Level 2 end-user support escalated from Level 1.
• Work closely with onsite operations team to configure, troubleshoot, and monitor systems.
• Manage incidents and escalated complex issues as needed.
• Follow standard escalation procedures and ensure issue resolution.
• Maintain IT documentation, including infrastructure and inventory records.

Skills

Teamwork

Communication

Troubleshooting

Adaptability

Education

Degree in Computer Science/IT

Tools

Windows Server

Linux basics

Job description

Microchip Technology Inc. is seeking an IT Support role to join the Onsite Operations team at the PTC site in the Philippines.

The candidate will provide desktop and server support, escalate Level 2 issues, and collaborate with the onsite team to configure and monitor systems. The role emphasizes strong communication, quick learning in a fast-paced environment, and the ability to maintain thorough IT documentation and inventory records.