IT Systems & Cybersecurity Support Specialist

Rainphil Inc.; Makati; On-site; PHP 300,000 - 600,000; Full time

Job summary

Rainphil Inc. is seeking a knowledgeable IT/Tech Support professional to provide end-user assistance, troubleshoot hardware and software, and maintain IT infrastructure in a fast-paced environment.

You will install, configure, and monitor systems, implement cybersecurity measures, and collaborate with internal teams and external vendors on IT initiatives while staying current with industry trends.

Qualifications

• Bachelor’s degree in computer science, information technology, or related field.
• Experience in IT support, system administration, or similar role.
• Familiarity with cybersecurity principles, protocols and tools.

Responsibilities

• Provide technical support to end-users, troubleshoot hardware and software issues, and resolve technical problems promptly.
• Install, configure, and maintain computer systems, networks, servers, and other IT infrastructure components.
• Manage and monitor IT systems for optimal performance, security, and reliability.
• Implement and maintain cybersecurity measures to protect against unauthorized access and threats.
• Evaluate and recommend IT solutions, software, and hardware upgrades.
• Assist in planning, design, and implementation of IT projects.
• Develop and maintain documentation, manuals, and procedures related to IT systems.
• Collaborate with internal teams and external vendors on IT initiatives.
• Conduct training sessions and provide technical guidance to end-users.
• Stay informed about emerging technologies and best practices to improve IT infrastructure.

Skills

Problem solving

Communication

Independent work

Collaboration

Attention to detail

Education

Bachelor’s degree in CS/IT or related field

Job description

Rainphil Inc. is seeking a knowledgeable IT/Tech Support professional to provide end-user assistance, troubleshoot hardware and software, and maintain IT infrastructure in a fast-paced environment.

You will install, configure, and monitor systems, implement cybersecurity measures, and collaborate with internal teams and external vendors on IT initiatives while staying current with industry trends.