IT Support Specialist — User Help & Troubleshooting
Sterling Bank of Asia, Inc. (A Savings Bank)
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Job summary
Sterling Bank of Asia in the Philippines seeks an entry-level support associate to assist users on company-supported computer applications and platforms. You will troubleshoot issues and advise on the appropriate action to restore service.
Based in Metro Manila, the role focuses on delivering friendly, timely help to staff and customers, guiding them through standard procedures and escalating complex problems when needed. Knowledge of banking systems is a plus.
Job description
Sterling Bank of Asia in the Philippines seeks an entry-level support associate to assist users on company-supported computer applications and platforms. You will troubleshoot issues and advise on the appropriate action to restore service.
Based in Metro Manila, the role focuses on delivering friendly, timely help to staff and customers, guiding them through standard procedures and escalating complex problems when needed. Knowledge of banking systems is a plus.
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