Banking Support Specialist — On-Site

Teleperformance; Philippines; On-site; PHP 223,000 - 335,000; Full time

Job summary

Teleperformance Philippines is hiring for an entry-level Customer Service Associate to assist customers with banking inquiries, accounts, transactions, and payments.

You will resolve customer concerns, provide accurate solutions, and support account updates while following banking security procedures. This on-site role requires strong communication and a commitment to high-quality service.

Qualifications

• Open to High School and Senior High School graduates.
• 6 months Call center / BPO or Customer Service
• Willing to work on-site

Responsibilities

• Assist customers with banking inquiries, accounts, transactions, and payments.
• Resolve customer concerns and provide accurate, timely solutions.
• Support account updates, service requests, and basic banking needs.
• Protect customer information and follow banking security and compliance procedures.
• Maintain high standards of customer service, accuracy, and productivity.

Skills

Customer service

Call center experience

Basic banking knowledge

Job description

Teleperformance Philippines is hiring for an entry-level Customer Service Associate to assist customers with banking inquiries, accounts, transactions, and payments.

You will resolve customer concerns, provide accurate solutions, and support account updates while following banking security procedures. This on-site role requires strong communication and a commitment to high-quality service.