Banking IT Support Specialist — On-Site in Makati

BPO International; Makati; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Health Insurance

Company Equipment

Job summary

BPO International is seeking an IT Support Specialist in Makati, Philippines. The role calls for handling Level 1 support issues for various devices, troubleshooting banking systems, and managing user access. Candidates should have a Bachelor's degree in IT or related fields, along with 2-3 years of relevant experience. Key skills required include Windows knowledge, networking basics, and familiarity with ticketing tools. Benefits include Health Insurance and Company Equipment.

Qualifications

• 2–3 years of IT support experience.
• Relevant banking experience is a plus.
• Familiarity with IT security policies.

Responsibilities

• Provide Level 1 support for desktops and laptops.
• Troubleshoot banking systems and applications.
• Handle user access provisioning and ticket compliance.

Skills

Basic knowledge of Windows

Networking

Troubleshooting

Good communication skills

Customer service skills

Education

Bachelor’s degree in Information Technology

Bachelor’s degree in Computer Science

Tools

ServiceNow

Jira

Job description

BPO International is seeking an IT Support Specialist in Makati, Philippines. The role calls for handling Level 1 support issues for various devices, troubleshooting banking systems, and managing user access. Candidates should have a Bachelor's degree in IT or related fields, along with 2-3 years of relevant experience. Key skills required include Windows knowledge, networking basics, and familiarity with ticketing tools. Benefits include Health Insurance and Company Equipment.