IT Support Specialist - Hardware & Helpdesk

PINNACLE CREDIT SERVICES PTE LTD; Santo Niño 1st; On-site; PHP 180,000 - 240,000; Full time

Job summary

Pinnacle Credit Services Pte Ltd is seeking an IT Support Executive to join our operations in the Philippines. The role focuses on hands-on installation, maintenance, and troubleshooting of all company hardware and software to keep systems running smoothly.

You will perform helpdesk support for end-users, update OS and firmware, manage inventories, and ensure compliance with security standards while working with minimal supervision. Strong communication and problem-solving skills are essential.

Qualifications

• Diploma / ITE in Information Technology or Electronic Engineering
• Minimum one year IT experience
• Basic knowledge of networking
• Basic knowledge of Windows servers and file permissions
• Good knowledge of computer hardware
• Good communication and interpersonal skills
• Able to perform with minimum supervision

Responsibilities

• Install and maintain company hardware and software
• Troubleshoot and repair hardware and software systems
• Provide helpdesk support for end-users
• Update operating systems and firmware as required
• Ensure services and systems return to an operational state quickly
• Maintain IT infrastructure and asset tracking
• Participate in company initiatives and ad-hoc duties

Skills

Networking

Windows servers

Hardware troubleshooting

Tech problem solving

Communication

Independent worker

Education

Diploma or ITE in IT/ Electronics

Job description

Pinnacle Credit Services Pte Ltd is seeking an IT Support Executive to join our operations in the Philippines. The role focuses on hands-on installation, maintenance, and troubleshooting of all company hardware and software to keep systems running smoothly.

You will perform helpdesk support for end-users, update OS and firmware, manage inventories, and ensure compliance with security standards while working with minimal supervision. Strong communication and problem-solving skills are essential.