IT Project Lead: Tech Support & Hardware
Technology Pryme Integrated Solutions, Inc.
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Job summary
Technology Pryme Integrated Solutions, Inc. in the Philippines is seeking a tech-support specialist with strong hardware and software knowledge to join our team in Metro Manila.
You will handle remote troubleshooting, install and configure PCs, support LAN/WAN, and assist with carpentry and civil works tasks as needed.
The ideal candidate has a Bachelor's degree in information services, at least 3 years in customer service, and a valid driver's license.
Qualifications
- Bachelor's degree in information services or related technology, or knowledge through work experience
- At least 3 years' experience in customer service company or familiar with POS systems
- Strong knowledge of PC hardware and software - installing, configuring, diagnosing and troubleshooting
- Competency in Microsoft Operating Systems, Microsoft Office Applications, and desktop software
- Intermediate knowledge in LAN, WAN, Computer/PC hardware, internet systems, tools and concepts
- Ability to perform remote troubleshooting and provide clear instructions
- Ability to operate tools, components, and peripheral accessories
- Demonstrated customer service skills, including verbal and written communications
- Valid driver's license and good driving record is required
- Basic carpentry and civil works
Skills
Education
Tools
Job description
Technology Pryme Integrated Solutions, Inc. in the Philippines is seeking a tech-support specialist with strong hardware and software knowledge to join our team in Metro Manila.
You will handle remote troubleshooting, install and configure PCs, support LAN/WAN, and assist with carpentry and civil works tasks as needed.
The ideal candidate has a Bachelor's degree in information services, at least 3 years in customer service, and a valid driver's license.
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