IT Support & Infrastructure Engineer

Philippines; Metro Manila; On-site; PHP 335,000 - 558,000; Full time

Job summary

Philippines is seeking an IT Support Technician to provide technical support to end-users, troubleshoot hardware and software, and maintain IT infrastructure including servers, networks, and workstations. Experience: 3–5 years preferred, and a Bachelor's degree in IT or related field.

The role involves on-site assistance, documenting processes, and collaborating with the IT team to resolve complex issues while ensuring system performance and reliability.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Electronics Engineering, or related field.
• 2–5 years of IT technical support, infrastructure maintenance, or related role preferred.
• Hands-on knowledge of LED display systems, including modules, controllers, power supplies, and signal connections.

Responsibilities

• Provide technical support to end-users by troubleshooting hardware and software issues.
• Assist in maintaining and supporting IT infrastructure including servers, networks, and workstations.
• Manage and monitor system performance and carry out regular maintenance tasks.
• Help document technical processes and create user manuals for IT resources.
• Collaborate with other IT team members to resolve complex technical problems.

Skills

LED display systems

Network administration

Server administration

Troubleshooting

Documentation

OS installation

Education

Bachelor's degree in IT / CS / CE

Tools

Windows

macOS

Job description

Philippines is seeking an IT Support Technician to provide technical support to end-users, troubleshoot hardware and software, and maintain IT infrastructure including servers, networks, and workstations. Experience: 3–5 years preferred, and a Bachelor's degree in IT or related field.

The role involves on-site assistance, documenting processes, and collaborating with the IT team to resolve complex issues while ensuring system performance and reliability.