Senior ICT Support Engineer: Infrastructure & Security Lead

Brother International Philippines Corporation; Taguig; On-site; PHP 446,400 - 781,200; Full time

Job summary

A leading technology support firm in the Philippines is looking for an experienced ICT Support Engineer to manage its IT infrastructure and provide technical support. You will be responsible for diagnosing and resolving system issues, ensuring software updates, and improving IT policies. The ideal candidate should have a Bachelor's degree in Information Technology and extensive experience with various technologies including Windows Server, Active Directory, and network hardware. This role demands excellent problem-solving skills and collaboration with IT teams across the Asia Pacific.

Qualifications

• Experience with Windows Server versions from 2003 to 2022.
• Experience in software like MS SharePoint, CRM/D365, and MS SQL.
• Proficient with network hardware such as switches and routers.

Responsibilities

• Manage IT systems and infrastructure nationwide.
• Provide support and resolution for IT-related requests.
• Perform backup operations and regular security monitoring.

Skills

Windows Operating System

Active Directory

Veeam Backup

Network Infrastructure

Firewall Management

Robotics Process Automation

Artificial Intelligence

Education

Bachelor's degree in Information Technology

Tools

VMWare

TrendMicro AV

Job description

A leading technology support firm in the Philippines is looking for an experienced ICT Support Engineer to manage its IT infrastructure and provide technical support. You will be responsible for diagnosing and resolving system issues, ensuring software updates, and improving IT policies. The ideal candidate should have a Bachelor's degree in Information Technology and extensive experience with various technologies including Windows Server, Active Directory, and network hardware. This role demands excellent problem-solving skills and collaboration with IT teams across the Asia Pacific.