A technology support company in Quezon City seeks an IT Support Specialist to provide technical assistance for hardware, software, and network-related issues. The ideal candidate will install and maintain computer systems, servers, and CCTV systems, while collaborating with vendors for procurement. They will also provide training on technology use and participate in IT projects. Strong skills in troubleshooting and managing IT infrastructure are required.
Responsibilities
Provide IT support for hardware and software issues.
Install and maintain computer systems and servers.
Troubleshoot and resolve network-related issues.
Skills
IT support
Hardware troubleshooting
Network management
CCTV installation
Biometric systems
Job description
Provide area IT support to employees for hardware, software, network-related issues, and remote support requests.
Install, configure, and maintain computer systems, servers, and peripheral devices.
Install, maintain, and troubleshoot CCTV systems, ensuring proper functionality and security.
Install biometric systems as required and provide maintenance support.
Monitor and maintain IT infrastructure, including networks, firewalls, and security systems.
Troubleshoot and resolve issues related to operating systems, applications, connectivity, and remote access.
Manage cabling infrastructure, including installation, organization, and maintenance of network and power cables.
Extract, monitor, and manage attendance data from systems as required.
Collaborate with vendors and service providers for IT-related procurement and maintenance.
Provide training and guidance to staff on the use of technology, software applications, CCTV systems, and biometric devices.
Participate in IT projects, system upgrades, and software deployment.