IT Solutions Analyst: Elevate IT‑Business Collaboration in Cebu

Teradyne; Hinoba-an; On-site; PHP 600,000 - 900,000; Full time

Job summary

Teradyne in Cebu, Philippines, seeks an IT Solutions Analyst to support, enhance, and maintain business applications. You will bridge business stakeholders and IT, ensure application stability, and drive process improvements.

Responsibilities include incident management, requirements gathering, monitoring integrations, participating in testing, deployments, and creating operational reports. Strong SQL skills and communication are essential.

Qualifications

• Bachelor's degree in Computer Science, IT, Information Systems, Engineering, or related field.
• Experience in application support, systems analysis, or related IT role.
• Experience with SQL and RDBMS such as SQL Server, MySQL, Oracle, or Snowflake.
• Strong analytical, troubleshooting, problem-solving, and critical thinking skills.
• Excellent communication and interpersonal skills with stakeholders and teams.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide day-to-day support for business applications ensuring availability and efficiency.
• Investigate, analyze, and resolve application incidents and service requests.
• Monitor performance, integrations, interfaces, and scheduled processes for reliability.
• Conduct root cause analysis and recommend short-term and long-term fixes.
• Maintain documentation, support procedures, and knowledge base.
• Collaborate with users and teams to gather requirements and deliver solutions.
• Assist in testing, UAT, deployments, and post-production support activities.
• Develop, maintain, and analyze operational reports and dashboards.

Skills

Analytical thinking

Troubleshooting

Critical thinking

Communication skills

Interpersonal skills

Multi-priority management

Education

Bachelor's degree in Computer Science / IT / Information Systems

Tools

SQL

Relational databases

Job description

Teradyne in Cebu, Philippines, seeks an IT Solutions Analyst to support, enhance, and maintain business applications. You will bridge business stakeholders and IT, ensure application stability, and drive process improvements.

Responsibilities include incident management, requirements gathering, monitoring integrations, participating in testing, deployments, and creating operational reports. Strong SQL skills and communication are essential.