Junior IT Associate (Cebu)

5 ELK; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary package

HMO on day one for you and one dep

Training and career development

Fun social events and supportive team

Fixed weekends off + Christmas & New Y

Job summary

5 ELK in Cebu City, Philippines, is seeking a motivated IT Associate to join the IT team and keep systems running smoothly. You will troubleshoot hardware and software issues for both staff and clients, while learning and growing in an IT career.

You’ll monitor systems, manage user accounts and permissions, and support IT projects through research and documentation. A proactive, patient communicator thrives here with a collaborative team.

Qualifications

• Hands-on IT support experience, 1–2 years as stated in the posting.
• Strong problem-solving and communication skills.
• Ability to work well in a team and adapt quickly.

Responsibilities

• Provide first-line IT support, solving hardware and software issues for the team.
• Monitor systems and help maintain networks, servers, and other infrastructure.
• Set up and manage user accounts, access, and permissions securely.
• Install, configure, and update hardware and software to keep everything running smoothly.
• Keep IT records and asset inventories accurate and up to date.
• Support IT projects through research, testing, and documentation.
• Work closely with your IT teammates and communicate clearly with end-users.

Skills

Problem solving

Detail oriented

Team player

Communication

Learning mindset

IT support experience

Job description

Cebu City, Philippines | Posted on 08/12/2026

• We’re on the hunt for a motivated, detail-loving IT Associate to join our tribe. If you’ve had some hands‑on experience in IT or business support and aren’t afraid to roll up your sleeves, you’ll fit right in.
  
• You’ll work as part of our IT team to keep systems running seamlessly, troubleshoot technical issues, and provide support to both our internal team members and clients
  

About You

• You’re tech‑savvy and love solving problems
  
• You’ve got a sharp eye for detail and a proactive approach
  
• You’re eager to learn and grow in an IT career
  
• You communicate clearly and patiently, even when explaining tech stuff
  
• You’re a great team player who enjoys helping others succeed
  
• You’ve spent the past 1–2 years supporting businesses with their IT needs.
  

Requirements

What You’ll Do

• Provide first‑line IT support, solving hardware and software issues for the team
  
• Monitor systems and help maintain networks, servers, and other infrastructure
  
• Set up and manage user accounts, access, and permissions securely
  
• Install, configure, and update hardware and software to keep everything running smoothly
  
• Keep IT records and asset inventories accurate and up to date
  
• Support IT projects through research, testing, and documentation
  
• Work closely with your IT teammates and communicate clearly with end‑users
  

The PERKS

• Competitive salary package HMO on day one for you and one dependent
  
• Training and career development opportunities
  
• Fun social events and a supportive team culture
  
• Fixed weekends off + Christmas & New Year off