IT Scrum Master

Manulife Business Processing Services (MBPS); Quezon City; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Manulife Business Processing Services (MBPS) in the Philippines is seeking an IT Scrum Lead to drive Agile delivery and coach cross-functional teams across global projects. You will facilitate Scrum events, safeguard Agile values, and partner with Product Owners to refine backlogs.

Join a supportive environment that emphasizes continuous learning, career growth, and inclusive culture, with a fixed EST schedule and on-site collaboration in Quezon City.

Qualifications

• Degree in Computer Science, IT, or related field (preferred).
• Scrum Foundation Certification and Certified Scrum Master (CSM, SAFe).
• Understanding of Agile metrics and analytics.
• Effective communication and risk mitigation skills.

Responsibilities

• Organize and facilitate Scrum events (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective).
• Act as a coach to the Scrum Team and stakeholders, promoting Agile principles and values.
• Collaborate with Product Owner to maintain backlog and clarify priorities.
• Ensure Scrum artifacts (e.g., burndown charts) are maintained and accessible.
• Support continuous improvement initiatives within the team.

Skills

Coaching teams

Facilitation

Agile metrics

Communication

Risk mitigation

Education

Degree in Computer Science/IT

Tools

JIRA

Job description

This role offers an opportunity to drive Agile delivery and foster collaboration within cross-functional teams. As an IT Scrum Lead, you will contribute to our mission by enabling efficient delivery through Scrum practices and coaching teams on Agile principles. You’ll gain exposure to global projects, continuous learning, and career growth in a supportive environment.

Position Responsibilities:

• Organize and facilitate Scrum events (Sprint Planning, Daily Stand-ups, Sprint Review, Retrospective).

• Act as a coach to the Scrum Team and stakeholders, promoting Agile principles and values.

• Collaborate with Product Owner to maintain backlog and clarify priorities.

• Ensure Scrum artifacts (e.g., burndown charts) are maintained and accessible.

• Support continuous improvement initiatives within the team.

Required Qualifications:

• Degree in Computer Science, IT, or related field (preferred).

• Scrum Foundation Certification and Certified Scrum Master (CSM, SAFe).

• Understanding of Agile metrics and analytics.

• Effective communication and risk mitigation skills.

• Shift Schedule: Fixed Schedule – 8am to 5pm EST.

• Work set-up: 3-day work on site per week in Quezon City.

Preferred Qualifications:

• Experience in monitoring and performance management.

• Familiarity with JIRA and Agile tools.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.