IT Project & Applications Manager (QS)

Tap Growth ai; Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Tap Growth ai is seeking an experienced IT Applications & Project Manager (Quality Systems) to lead delivery, governance and operational management of enterprise Quality applications. You will drive end-to-end IT projects, ensuring performance, compliance and partnerships with stakeholders for continuous improvement and digital transformation.

The role requires strong project management expertise, Quality Systems knowledge, and experience with enterprise applications in global environments.

Qualifications

• Proven experience leading end-to-end IT projects.
• Strong governance, budgeting, risk management, and stakeholder engagement.
• Hands-on QM (Quality Management) processes and systems.
• ITIL/ITSM principles and operational support.

Responsibilities

• Lead and manage end-to-end IT implementation projects using Agile, Waterfall, or Hybrid methods.
• Plan, execute, monitor, and deliver projects within scope, budget, timeline, and quality standards.
• Oversee performance, availability, compliance, and continuous improvement of Quality Management apps.
• Ensure IT governance, security standards, and policy compliance.
• Manage lifecycle activities including enhancements, upgrades, support, and roadmaps.
• Collaborate with business users, Quality teams, and IT stakeholders to define requirements.
• Coordinate cross-functional teams, vendors, and service providers for project delivery.
• Drive continual service improvements via ITSM best practices.
• Monitor risks, issues, dependencies, and mitigation plans.
• Support change, user adoption, training, and stakeholder communications.

Job description

We're Hiring: IT Project & Applications Manager (QS)!

Overview

We are seeking an experienced IT Applications& Project Manager (Quality Systems) to lead the delivery, governance, and operationalmanagement of enterprise Quality applications. This role willberesponsible formanaging end-to-end IT projects, ensuring applicationperformance and compliance, and partnering with business stakeholders to drivecontinuous improvement and digital transformation initiatives. The idealcandidate brings strong project managementexpertise, Quality Systemsknowledge, and experience managing enterprise applications in globalenvironments.

Key Responsibilities

• Lead and support end-to-endIT implementation projects using Agile, Waterfall, or Hybrid deliverymethodologies.
• Plan, execute,monitor,and deliver projects within agreed scope, budget, timeline, and qualitystandards.
• Oversee the performance,availability, compliance, and continuous improvement of Quality Managementapplications.
• Ensure compliance with ITgovernance frameworks, security standards, and organizational policies.
• Manageapplicationlifecycleactivities, including enhancements, upgrades, support, and roadmapplanning.
• Collaborate with businessusers, Quality teams, and IT stakeholders to define requirements andimplement strategic solutions.
• Coordinate cross-functionalteams, external vendors, and service providers to ensure successfulproject delivery.
• Drive continuous serviceimprovements byleveragingIT Service Management (ITSM) bestpractices.
• Monitor project risks,issues, dependencies, and mitigation plans.
• Support change management,user adoption, training, and stakeholder communications throughout projectdelivery.

General Qualifications

• Bachelor's Degree in ComputerScience, Information Technology, Business Informatics, Engineering,ora relateddiscipline.
• Minimum 8 years of overall ITexperience, including at least 5 years of full-cycle IT project managementexperience.
• Experience supportingenterprise applications and large-scale business transformationinitiatives.
• Strong experience workingwith international, cross-functional, and multicultural teams.

Mandatory Skills

• Proven experienceleading end-to-end IT implementation projects using Agile,Waterfall, andHybrid methodologies.
• Strongexpertisein ProjectGovernance,including planning, budgeting, risk management, reporting, and stakeholderengagement.
• Hands-on knowledge of QualityManagement (QM) processesand systems.
• Experience with ComplianceQuestandSalesforce platforms, including implementation, support, integration, or enhancementactivities.
• Strong understanding of IT ServiceManagement (ITIL/ITSM) principles and operational support processes.
• Experience coordinatingbusiness, IT, vendors, and external partners across multiple workstreams.

Nice-to-Have Skills

• Experience supportingQuality, Compliance, Audit, or Regulatory applications.
• Certifications in PMP,PRINCE2, Agile, Scrum, or ITIL.
• Experience in manufacturing,healthcare, life sciences, automotive, or other highly regulatedindustries.
• Knowledge of Salesforceecosystem capabilities, integrations, and platform governance.
• Experience managing global ormulti-region application deployments.
• Exposure to applicationportfolio management and digital transformation initiatives.