IT Operations Intern: Hands-On Tech & Asset Support

Planate Management Group; Castillejos; On-site; PHP 89,000 - 167,000; Full time

Job summary

Planate Management Group invites applications for an IT Intern to assist the IT department with hands-on experience in IT operations, asset management, and technical support.

This role provides exposure to hardware/software troubleshooting, network basics, system updates, and participation in IT improvement projects such as migrations and SharePoint/PowerApps enhancements. Strong organizational skills and effective communication are essential.

Qualifications

• Pursuing a degree in Information Technology, Computer Science, or related field.
• Basic understanding of IT hardware, software components, and asset management.
• Familiar with IT support processes and troubleshooting.
• Strong organizational skills with attention to detail.
• Good written and verbal communication; ability to work independently and in a team.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

Responsibilities

• Assist IT with troubleshooting basic hardware issues (PCs, laptops, monitors, peripherals).
• Support users with software problems including Microsoft 365, email access, and login issues.
• Help resolve basic network issues such as Wi‑Fi, printer access, and VPN concerns.
• Perform device setup, imaging, and installation of approved applications.
• Maintain IT asset inventory with tagging and updating records.
• Assist with basic networking tasks and connectivity testing.
• Monitor network dashboards and report irregularities to IT team.
• Update IT documentation and create user instructions.
• Participate in IT improvement projects like migrations and SharePoint/PowerApps enhancements.

Skills

IT basics

Hardware issues

Software support

Microsoft Office

Communication skills

Education

Pursuing IT degree

Tools

SharePoint

PowerApps

Job description

Planate Management Group invites applications for an IT Intern to assist the IT department with hands-on experience in IT operations, asset management, and technical support.

This role provides exposure to hardware/software troubleshooting, network basics, system updates, and participation in IT improvement projects such as migrations and SharePoint/PowerApps enhancements. Strong organizational skills and effective communication are essential.