IT Intern: Hands-On Tech Support & Projects

Keywords Studios Plc; Manila; On-site; PHP 134,000 - 201,000; Full time

Benefits offered by this job

OJT Allowance

Work equipment provided

Great Place to Work certified

Job summary

Keywords Studios Plc in Manila invites IT internship students to join our team. You will assist in troubleshooting basic hardware, software, and network issues, support the IT group by setting up computers and accounts for users, and help maintain IT equipment inventory and documentation.

This role also involves monitoring system performance, providing basic IT support to staff, attending meetings, and shadowing IT staff to gain real-world exposure.

Qualifications

• Must be enrolled in practicum/internship units.
• Basic knowledge of computers, operating systems, and networking.
• Willingness to learn and apply new skills. Good communication and teamwork skills.
• Able to commit to the required internship hours.

Responsibilities

• Assist in troubleshooting basic hardware, software, and network issues.
• Support the IT team in setting up computers, accounts, and applications for users.
• Help maintain IT equipment inventory and documentation.
• Participate in monitoring system performance and reporting issues.
• Provide basic technical support to employees as needed.
• Learn and apply IT best practices in daily tasks; assist with routine maintenance such as updates, patches, and backups.
• Support IT projects such as system upgrades, migrations, or process improvements.
• Document solutions for common technical problems for knowledge sharing.
• Observe and shadow IT staff to gain exposure to real-world IT operations.
• Participate in meetings or training sessions as required.

Education

Currently a student in IT/CS

Job description

Keywords Studios Plc in Manila invites IT internship students to join our team. You will assist in troubleshooting basic hardware, software, and network issues, support the IT group by setting up computers and accounts for users, and help maintain IT equipment inventory and documentation.

This role also involves monitoring system performance, providing basic IT support to staff, attending meetings, and shadowing IT staff to gain real-world exposure.