IT Operations Intern: Hands-on Tech & Asset Support

Planate Management Group; Orani; On-site; PHP 89,000 - 179,000; Part time

Job summary

Planate Management Group is seeking an IT Intern in the Philippines to assist the IT department with operations, asset management, and user support. You will gain hands-on experience in troubleshooting, software support, and device deployment to help maintain a reliable technology infrastructure.

Responsibilities include assisting in network issues, routine maintenance, onboarding, and documenting processes.

Qualifications

• Pursuing a degree in Information Technology, Computer Science, or related field.
• Basic understanding of IT hardware, software components, and IT asset management principles.
• Familiarity with basic IT troubleshooting and support processes.
• Strong organizational skills with attention to detail and ability to work independently or in a team.
• Proficient with Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.

Responsibilities

• Assist IT with troubleshooting basic hardware issues (PCs, laptops, monitors, peripherals).
• Support users with software problems including Microsoft 365, email access, and login errors.
• Help resolve basic network issues such as Wi‑Fi connectivity, printer access, and VPN concerns.
• Perform device setup, configuration, imaging, and installation of approved applications.
• Maintain IT asset inventory with tagging, labeling, and updating records.
• Prepare weekly accomplishment reports and summaries of completed support tasks.
• Assist with user onboarding by preparing devices, accounts, and required system access.
• Install system updates, run antivirus scans, and help ensure security compliance on user devices.
• Participate in IT improvement projects such as system migrations and SharePoint/PowerApps enhancements.

Skills

IT troubleshooting

Asset management

Documentation

Microsoft Office

Communication

Teamwork

Education

Pursuing degree in Information Technology or Computer Science

Tools

Microsoft 365

SharePoint

PowerApps

Job description

Planate Management Group is seeking an IT Intern in the Philippines to assist the IT department with operations, asset management, and user support. You will gain hands-on experience in troubleshooting, software support, and device deployment to help maintain a reliable technology infrastructure.

Responsibilities include assisting in network issues, routine maintenance, onboarding, and documenting processes.