IT Manager: Travel Tech Systems, Automation & AI

CASTO TRAVEL PHILIPPINES, INC.; Muntinlupa; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

CASTO TRAVEL PHILIPPINES, INC. seeks an IT Manager to own and enhance the technology ecosystem, driving integrated, efficient and scalable solutions. You will lead adoption of AI, automate processes, and build dashboards across Power BI, SharePoint, and related platforms.

You will implement system integrations, manage vendors, improve data visibility, and deliver training to teams while hands-on in building and deploying solutions.

Qualifications

• At least 7 years of experience in systems management.
• Strong background in project management and business analysis.
• Experience in transitions management.
• Experience with online booking tools such as Deem or Concur.
• GDS systems experience, especially Smartpoint (Apollo) and Travelport+ (Galileo).
• CRM/database systems such as Zoho or similar.
• Proven experience in systems integration, automation, or reporting.
• Ability to learn quickly and implement with minimal training.
• Strong problem-solving and bias toward action.

Responsibilities

• Evaluate, improve, and optimize business systems such as Deem, Concur, Apollo/Galileo, Zoho, and related platforms.
• Manage system integrations across GDS, OBTs, CRM, accounting, and other platforms.
• Identify and implement automation opportunities to reduce manual work.
• Evaluate and implement AI solutions for internal operations and client deliverables.
• Build and maintain dashboards and reporting solutions using Power BI, SharePoint, or similar platforms.
• Improve data visibility and establish reliable data sources for reporting and workflows.
• Directly build, configure, and implement systems, workflows, integrations, and automations.
• Support system enhancements, troubleshooting, and issue resolution.
• Assess and improve data protection, access control, cybersecurity, and compliance practices.
• Manage technology vendors and external partners when needed.
• Oversee system builds/updates and provide technical support to internal teams.
• Develop training materials and help employees use new and existing systems.

Skills

Systems management

Project Management

Business Analysis

Transitions Management

Online Booking Tools

GDS systems

CRM/Zoho

Systems integration

Automation

Reporting

Data security

Vendor management

Training & enablement

Tools

Deem

Concur

Apollo/Galileo

Zoho

Power BI

SharePoint

Job description

CASTO TRAVEL PHILIPPINES, INC. seeks an IT Manager to own and enhance the technology ecosystem, driving integrated, efficient and scalable solutions. You will lead adoption of AI, automate processes, and build dashboards across Power BI, SharePoint, and related platforms.

You will implement system integrations, manage vendors, improve data visibility, and deliver training to teams while hands-on in building and deploying solutions.