IT Infrastructure Support Engineer

Adventus IT Services Philippines; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A technology services provider is looking for an IT Infrastructure Engineer to perform health checks on infrastructure components, conduct system diagnostics, and optimize performance. The ideal candidate should have a Bachelor's Degree in IT or Computer Science and 1-3 years of relevant experience in IT infrastructure management. Strong hands-on skills with servers, networking, and security best practices are essential. Salary ranges from ₱20,000 to ₱30,000 bimonthly.

Qualifications

• 1-3 years of experience in IT infrastructure management, systems administration, or network engineering.
• Hands-on experience with network infrastructure, servers (Windows/Linux), and virtualization (VMware, Hyper-V).
• Strong knowledge of IT infrastructure components including servers, storage, and databases.

Responsibilities

• Perform detailed health checks of IT infrastructure components including servers and network devices.
• Conduct system diagnostics to identify performance issues and security vulnerabilities.
• Generate health check reports for senior management with performance bottlenecks.

Skills

IT infrastructure management

System administration

Network engineering

Security best practices

Education

Bachelor's Degree in Computer Science, Information Technology, or related field

Tools

LogicMonitor

PRTG

VMware

Hyper-V

AWS

Azure

GCP

Job description

Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.

We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.

With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.

₱20,000 - ₱30,000 bimonthly

IT Infrastructure Engineer

• Perform detailed health checks of IT infrastructure components, including servers, firewalls, network devices, storage systems, and cloud services.
• Conduct system diagnostics to identify performance issues, security vulnerabilities, and risks.
• Perform root cause analysis for recurring infrastructure problems and recommend corrective actions.
• Utilize network performance monitoring tool to track infrastructure performance, uptime, and capacity utilization.
• Generate health check reports for senior management, highlighting areas of concern, performance bottlenecks, and recommended improvements.
• Proactively identify areas for optimization in network performance, server utilization, storage, and application performance.
• Suggest configurations and hardware/software upgrades for enhanced performance, stability, and cost-effectiveness.
• Maintain detailed records of health check assessments, performance issues, and resolutions.
• Document standard operating procedures (SOPs) and best practices for infrastructure maintenance and health checks.
• Respond to urgent infrastructure issues, conducting root cause analysis and providing immediate resolutions.
• Participate in post-incident reviews and provide recommendations to prevent future issues.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 1-3 years of experience in IT infrastructure management, systems administration, or network engineering.
• Hands‑on experience with network infrastructure, servers (Windows/Linux), storage systems, virtualization (VMware, Hyper‑V), and cloud environments (AWS, Azure, GCP).
• Experience using IT monitoring and management tools (e.g., LogicMonitor/PRTG).
• Strong knowledge of IT infrastructure components: servers, network devices, storage, databases, and cloud platforms.
• Experience in security best practices, firewalls, VPNs, and network segmentation.