IT Change Analyst

Ascendion; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Ascendion is seeking an experienced Change Manager in the Philippines to lead IT change initiatives and CAB/ITIL processes. You will work with project teams and business units to design change strategies, drive adoption, and minimize resistance across the enterprise.

With a minimum of 3 years in IT change management, you will focus on people side of change—culture, processes, systems, and roles—and partner with stakeholders to ensure successful delivery and sustainable transformation aligned

Qualifications

• Minimum of 3 years in IT change management, CAB & ITIL.
• Skilled in managing the people side of change, including culture, business processes, systems, job roles, and organizational structure.
• Collaborates with project teams and business units to design and implement effective change strategies.
• Able to increase employee adoption, reduce resistance, and ensure sustainable change initiatives.

Responsibilities

• Lead and manage IT change initiatives in collaboration with project teams and business units.
• Design and implement change strategies that drive adoption and minimize resistance.
• Partner with stakeholders to ensure successful project delivery and transformation aligned with client values.

Skills

IT change management

CAB & ITIL

People change management

Stakeholder engagement

Job description

Job Summary:

Experience: Minimum of 3 years in IT change management, CAB & ITIL

Expertise: Skilled in managing the people side of change, including culture, business processes, systems, job roles, and organizational structure

Collaboration: Demonstrated ability to partner with project teams and business units to design and implement effective change strategies

Impact: Track record of increasing employee adoption, reducing resistance, and ensuring sustainable change initiatives

The Change Manager serves as a key driver of organizational transformation by ensuring that change initiatives are effectively adopted and sustained across the enterprise. This role focuses on the people side of change-including changes to culture, business processes, systems, job roles, and organizational structure. The Change Management Lead partners, with project and business units to design and implement change strategies that support successful project delivery, increase employee adoption, and reduce resistance, while upholding the values of client.