IT Business Analyst - US Healthcare

Gratitude Philippines; Cebu City; On-site; PHP 600,000 - 1,200,000; Part time

Job summary

Gratitude Philippines is seeking a senior IT professional with proven experience in the US healthcare sector to lead IT initiatives and digital transformations. The role requires strong stakeholder management, storytelling, and collaboration across cross-functional teams to drive impactful outcomes.

The ideal candidate will have graduate or master’s-level credentials in IT/CS, expertise in Agile and Waterfall methodologies, and a track record of delivering process improvements within health tech

Qualifications

• Graduate or master's degree with 5 years in IT/CS and 2+ years in US healthcare.
• Experience on IT/digital transformation or business process improvement projects.
• Strong storytelling and presentation skills for clients and executives.

Skills

Agile methodologies

Waterfall methodologies

Stakeholder management

Storytelling and presentations

Education

Graduate/Master's in IT/CS

Job description

Job Details

Qualifications

Required Qualifications

• -Graduate or Master's Degree with 5 years in Information Technology, Computer science Engineering with at least 2 years of experience in US Healthcare (CPO/BPO, payer, provider, or health tech).
• -Experience working on IT, digital transformation, or business process improvement projects.
• -Experience with Agile and Waterfall methodologies.
• -Exposure to cross-functional collaboration and stakeholder management activities.
• -Excellent storytelling and presentation skills, with the ability to engage clients, executives, and technical audiences.

Preferred Qualifications

• -PMP, PRINCE2, Agile/Scrum, ITIL, or Lean Six Sigma certifications.
• -Familiarity with productizing AI/ML and agentic systems in healthcare operations.
• -Experience in data analytics and reporting.
• -Exposure to change management.
• -Experience in process automation.

Recruitment Process

1. 1. Validation
2. 2. Zwayam Profile Creation
3. 3. HR Interview
4. 4. Hiring Manager Interview
5. 5. Onboarding