IT Business Analyst

Candidara; Eastern Manila District; Hybrid; PHP 500,000 - 750,000; Full time

Job summary

Candidara is seeking a Business Analyst to bridge business needs and technical execution during NetSuite ERP implementation and digital initiatives. This hybrid role follows a 6:00 AM to 3:00 PM schedule, with on-site work three times per week.

You will gather requirements, document processes, lead workshops, and coordinate UAT while collaborating with both business and technical teams in an Agile environment.

Qualifications

• Bachelor's degree in Business Administration, IT, Finance, or a related field.
• Two to four years of experience as a Business Analyst on systems implementation or digital transformation projects.
• Strong documentation skills including BRDs, user stories, process maps, and minutes of meetings.
• Experience running stakeholder workshops and coordinating user acceptance testing.
• Understanding of ERP, CRM, or e-commerce platforms (NetSuite, HubSpot, Shopify) from a business process perspective.
• Comfortable working in Agile or sprint-based delivery environments.
• Experience with Lucidchart or Miro is an advantage.

Responsibilities

• Gather, analyse, and document business and system requirements.
• Create BRDs, user stories, process maps, and minutes of meetings.
• Run stakeholder workshops and coordinate user acceptance testing.
• Support the ongoing NetSuite ERP implementation and other digital initiatives.
• Collaborate with business stakeholders and technical teams throughout Agile or sprint-based delivery.
• Analyse business processes across ERP, CRM, and e-commerce platforms.

Skills

Documentation skills

Stakeholder workshops

Agile delivery

ERP/CRM knowledge

Lucidchart / Miro

Business analysis

Education

Bachelor's degree in Business Administration / IT / Finance

Tools

NetSuite

HubSpot

Shopify

Lucidchart

Miro

Job description

About the role

Serve as the bridge between business stakeholders and the technical team, supporting the ongoing NetSuite ERP implementation and other digital initiatives. This hybrid role follows a 6:00 AM to 3:00 PM schedule, with on-site work three times per week.

Key responsibilities

• Gather, analyse, and document business and system requirements.

• Create business requirements documents, user stories, process maps, and minutes of meetings.

• Run stakeholder workshops and coordinate user acceptance testing.

• Support the ongoing NetSuite ERP implementation and other digital initiatives.

• Collaborate with business stakeholders and technical teams throughout Agile or sprint-based delivery.

• Analyse business processes across ERP, CRM, and e-commerce platforms.

What we're looking for

• Bachelor's degree in Business Administration, IT, Finance, or a related field.

• Two to four years of experience as a Business Analyst, preferably on systems implementation or digital transformation projects.

• Strong documentation skills, including experience with business requirements documents, user stories, process maps, and minutes of meetings.

• Experience running stakeholder workshops and coordinating user acceptance testing.

• Understanding of ERP, CRM, or e-commerce platforms such as NetSuite, HubSpot, or Shopify from a business process perspective.

• Comfortable working in Agile or sprint-based delivery environments.

• Experience with Lucidchart or Miro is an advantage.