IT Assistant

CW Marketing & Development Corporation; Pasig; On-site; PHP 167,000 - 279,000; Full time

Job summary

CW Marketing & Development Corporation seeks an IT Assistant to support the maintenance of the data center, server systems, and thin client operations within CW Home Depot's IT infrastructure. The role reports to the IT Supervisor and resolves IT issues for internal clients promptly.

The ideal candidate has a IT-related bachelor's degree, basic hardware/software troubleshooting knowledge, and teamwork skills to coordinate across the organization. Fresh graduates are welcome to apply.

Qualifications

• Bachelor's degree in IT/CS/Engineering or related field.
• Fresh graduates are welcome to apply.
• Knowledge of basic hardware and software troubleshooting.
• Knowledge of Microsoft Server Domain, firewall, and security is an advantage.

Responsibilities

• Assist in attending to hardware-related concerns.
• Supports the efficient management of IT infrastructure.
• Ensure that all servers are running at the best performance.
• Assist in hardware/software troubleshooting.
• Conducts installation of software and applications to servers.
• Performs testing of new devices before deployment.
• Assist in monitoring inventory of servers and its specifications.
• Address employee's IT-related inquiries.
• Assist in updating the server and push the updates to workstations.
• Performs other IT-related tasks from time to time.

Skills

Hardware troubleshooting

Software troubleshooting

Analytical skills

Problem-solving

Education

Bachelor's degree in Information Technology or related

Tools

Microsoft Server Domain

Firewall & security

Job description

The IT Assistant will be assigned to support the maintenance of the operation of the data center, server systems, and thin client of CW Home Depot's IT infrastructure. The role will be directly under the IT Supervisor, who will assist in resolving IT-related issues for internal clients at all levels in a timely manner.

Duties and responsibilities

• Assist in attending to hardware-related concerns

• Supports the efficient management of IT infrastructure

• Ensure that all servers are running at the best performance

• Assist in hardware/software troubleshooting

• Conducts installation of software and applications to servers

• Performs testing of new devices before deployment

• Assist in monitoring inventory of servers and its specifications

• Address employee's IT-related inquiries

• Assist in updating the server and push the updates to workstations

• Performs other IT-related tasks from time to time.

We are looking for someone with:

• Bachelor's degree in Information Technology, Computer Science/Engineering, or other related program.

• Fresh graduates are welcome to apply.

• With knowledge of basic hardware and software troubleshooting

• Knowledge of Microsoft Server Domain, firewall, and security is an advantage

• Collaborative and can coordinate at all levels of the organization

• With analytical and problem-solving skills