Investor Services Lead – Global Fund Administration

HedgeServ (Philippines) LLC – Manila Branch

Manila

Hybrid

PHP 670,000 - 1,116,000

Full time

14 days+
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Job summary

HedgeServ (Philippines) LLC – Manila Branch is seeking an Investor Services Supervisor to lead a small team responsible for investor instruction processing, AML/KYC compliance, and timely reporting. The role includes coordinating with Investor Services Administrators, handling complex investor inquiries, and ensuring accuracy in HedgeInvestor system operations.

The ideal candidate holds an Accounting/Finance/Legal or Business degree with at least 2 years in fund administration and possesses

Qualifications

  • Accounting/finance/legal/business degree with minimum 3.0 GPA
  • Minimum 2 years’ experience in a fund administration environment
  • Experience supervising a small team and coordinating with internal departments
  • Strong communication and interpersonal skills; client-facing exposure preferred

Responsibilities

  • Ensure investor instructions contain required information and coordinate with Investor Services Administrator when follow-up is needed.
  • Liaise with investors to obtain fully executed instructions and ensure timely subscription processing.
  • Review AML/KYC documentation and escalate as needed; maintain compliance across transactions.
  • Oversee daily reconciliation of subscription/redemption accounts and resolve aged items.
  • Review investor and client reports before distribution; support audit requests as required.

Skills

Strong verbal and written comms
Self-motivated
IT literate
Analytical skills
Willing to work US hours

Education

Accounting, Finance, Legal or Business Degree

Tools

HedgeInvestor

Job description

HedgeServ (Philippines) LLC – Manila Branch is seeking an Investor Services Supervisor to lead a small team responsible for investor instruction processing, AML/KYC compliance, and timely reporting. The role includes coordinating with Investor Services Administrators, handling complex investor inquiries, and ensuring accuracy in HedgeInvestor system operations.

The ideal candidate holds an Accounting/Finance/Legal or Business degree with at least 2 years in fund administration and possesses

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