Investigation Support & Case Management (Night Shift)

MicroSourcing; Manila; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time-off

Life insurance

Performance bonus

Flexible schedule

Career growth

Inclusive culture

Job summary

MicroSourcing in Eastwood, Quezon City is seeking a Case Management Assistant for an onsite night shift. You will assist in identifying witnesses, preparing affidavits, organizing exhibits, and supporting investigators throughout the ROI process.

Join a team that values confidentiality, data security, and continuous learning, with benefits such as healthcare coverage and performance bonuses. This role offers growth opportunities within a global provider of managed services.

Responsibilities

• Assist in identifying and tracking witnesses for each accepted claim.
• Prepare, format, and send out affidavit templates; follow up to ensure timely return of signed affidavits.
• Organize and label exhibits in compliance with EEO case formatting standards (e.g., 1-A, 1-B).
• Support the Investigator in reviewing affidavits for completeness and consistency.
• Maintain and update the Table of Contents (TOC) for each case file; ensure files are arranged in chronological order.
• Track deadlines and deliverable schedules to support the timely submission of the Report of Investigation (ROI).
• Assist in performing quality control and preparing investigative files for final submission.
• Maintain confidentiality and data security protocols in handling sensitive case information.
• Perform other administrative or research-related tasks as assigned by the Investigator or Team Manager.

Job description

MicroSourcing in Eastwood, Quezon City is seeking a Case Management Assistant for an onsite night shift. You will assist in identifying witnesses, preparing affidavits, organizing exhibits, and supporting investigators throughout the ROI process.

Join a team that values confidentiality, data security, and continuous learning, with benefits such as healthcare coverage and performance bonuses. This role offers growth opportunities within a global provider of managed services.