Inventory Supervisor

Inspire E-commerce Solutions Inc.; Valenzuela; On-site; PHP 300,000 - 460,000; Full time

Job summary

Inspire E-commerce Solutions Inc. is seeking an Inventory Supervisor to oversee inventory accuracy, cycle counting, and stock control across client accounts in a 3PL fulfillment center.

You will lead a team of associates, enforce SOPs, and collaborate with Operations, Client Services, and the WMS team to safeguard data integrity and SLA performance. You will plan counts, investigate discrepancies, and implement corrective actions within the WMS, while monitoring shrinkage and ensuring on-time

Qualifications

• Ability to supervise, schedule, and delegate daily work assignments for inventory and cycle-count staff.
• Experience with Warehouse Management System (WMS) to track stock levels, locations, and cycle counts.
• Knowledge of inventory control procedures, cycle counting, and stock control processes.
• Ability to investigate and resolve inventory discrepancies through root-cause analysis.
• Experience with safety standards, OSHA compliance, and adherence to SOPs.

Responsibilities

• Oversee daily warehouse transactions to ensure inventory accuracy across all client SKUs.
• Plan and lead daily, weekly, and monthly cycle counts; coordinate periodic full inventories.
• Investigate discrepancies and implement corrective actions with audit trails.
• Process inventory adjustments in the WMS with proper approvals.
• Monitor shrinkage, damage, and mislocations; lead loss-prevention initiatives.
• Supervise, schedule, and delegate daily work for inventory and cycle-count staff.
• Train staff on inventory procedures, WMS scanning, and safety protocols.
• Develop and improve SOPs to minimize losses and reduce costs.
• Serve as inventory point of contact for assigned accounts to meet SLAs.
• Track and report key metrics: accuracy, cycle counts, shrinkage, fill rate, on-time putaway/pick.

Skills

Team supervision

WMS experience

Inventory control

Root-cause analysis

OSHA compliance

Tools

WMS

Job description

About the role

The Inventory Supervisor is responsible for overseeing inventory accuracy, cycle counting, and stock control across all client accounts within the 3PL fulfillment center. This role leads a team of inventory associates, enforces standard operating procedures (SOPs), and partners with Operations, Client Services, and the Warehouse Management System (WMS) team to ensure inventory data integrity, minimize shrinkage, and support on-time order fulfillment. The Inventory Supervisor plays a critical role in maintaining client service-level agreements (SLAs) by ensuring inventory records match physical stock at all times.

Key responsibilities

• Oversee daily warehouse transactions (receiving, put-away, picking, packing, transfers, and returns) to ensure inventory accuracy across all client SKUs

• Plan and lead daily, weekly, and monthly cycle counts; coordinate periodic full physical inventories per client requirements

• Investigate and resolve inventory discrepancies through root-cause analysis; document findings and implement corrective actions

• Process inventory adjustments in the WMS with proper approvals and audit trail documentation

• Monitor for and prevent inventory shrinkage, damage, and mislocation; lead loss-prevention initiatives

• Supervise, schedule, and delegate daily work assignments for inventory and cycle-count staff

• Train new and existing associates on inventory procedures, WMS scanning/transactions, and safety protocols

• Develop, document, and continuously improve inventory control SOPs to minimize losses and reduce operating costs

• Serve as the inventory point of contact for assigned client accounts, ensuring inventory practices meet each client's SLA requirements

• Track and report on key metrics including inventory accuracy rate, cycle count completion, shrinkage %, fill rate, and on-time putaway/pick rates

About you

• Ability to supervise, schedule, and delegate daily work assignments for inventory and cycle-count staff

• Experience with Warehouse Management System (WMS) to track stock levels, locations, lot/serial data, and cycle count schedules

• Knowledge of inventory control procedures, cycle counting, and stock control processes

• Ability to investigate and resolve inventory discrepancies through root-cause analysis

• Experience with safety standards, OSHA compliance, and adherence to SOPs