Sales & Admin Specialist: Customer & Order Champion

Grasshopper Soccer Perth North; Western Visayas; On-site; PHP 279,000 - 446,000; Full time

Job summary

Outsourced Quality Assured Services Inc. is seeking a highly organised Sales & Admin Specialist to provide administrative, customer service, and M1 support to the Sales Team.

This central role connects customers, external sales reps, Operations, Finance and Project Teams to keep inquiries, quotations, orders and follow-ups accurate and timely. You will manage ETA updates, quotes, orders and sales activities in CRM, monitor OTIF, and help with compliance and continuous improvement.

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, Management, or related field preferred.
• 1–3 years of experience in sales administration, customer service, or sales support.
• Strong customer service and communication skills.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Provide customers with accurate ETA information and regular order status updates.
• Support the Sales Team with customer enquiries relating to quotations, orders, deliveries, and sales activities.
• Follow up on open sales calls, customer requests, and outstanding purchase orders.
• Liaise with customers to confirm quotation due dates, project requirements, and other relevant information.
• Take ownership of customer enquiries and coordinate with the appropriate internal teams to ensure timely resolution.
• Manage and monitor OTIF (On Time In Full) performance of sales jobs.
• Create, maintain, and update customer opportunities, quotations, sales activities, and related information within M1 CRM.
• Support external Sales Representatives by entering and updating information in M1 when they are working remotely or on customer sites.
• Monitor M1 data quality, accuracy, consistency, and system usage.
• Support Veripoint and other compliance-related initiatives.

Skills

Customer service

Communication

Organisational skills

Time management

Collaboration

Education

Bachelor’s degree in Business Administration, Sales, Marketing, Management, or related field

Tools

MS Office / Google Workspace

Job description

Outsourced Quality Assured Services Inc. is seeking a highly organised Sales & Admin Specialist to provide administrative, customer service, and M1 support to the Sales Team.

This central role connects customers, external sales reps, Operations, Finance and Project Teams to keep inquiries, quotations, orders and follow-ups accurate and timely. You will manage ETA updates, quotes, orders and sales activities in CRM, monitor OTIF, and help with compliance and continuous improvement.