Insurance Verification and Authorization (IV/Auth) Trainer

MicroSourcing; Philippines; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Healthcare coverage on day one for you

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing in the Philippines is seeking an Insurance Verification and Authorization (IV/Auth) Trainer to design and deliver Revenue Cycle training programs for onsite and remote learners.

The role involves conducting sessions, developing materials, onboarding new hires, and partnering with leadership to tailor training to HIPAA-compliant processes, EMR workflows, and ongoing performance improvement.

Qualifications

• At least 3 years of IV/Auth experience and 1 year of training experience.
• Bachelor's degree or equivalent required.
• Strong knowledge of insurance verification and authorization, HIPAA, and adult learning principles.
• Experience with EMR platforms such as Epic, Cerner, or Meditech.
• Excellent English communication skills (CEFR B2).

Responsibilities

• Conduct training sessions and classroom-based coaching in onsite and virtual environments
• Develop and deliver training on revenue cycle systems, applications, processes, and procedures
• Facilitate new hire onboarding and refresher training, including scheduling and tracking
• Prepare training materials such as guides, manuals, documentation, and e-learning modules
• Partner with leadership and quality teams to identify training needs and implement solutions
• Analyze data and prepare reports to evaluate training effectiveness and performance outcomes
• Provide guidance on training methodologies and best practices

Skills

IV/Auth experience

Training experience

English communication

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

Epic EMR

Cerner EMR

Meditech EMR

Job description

Discover your 100% YOU with MicroSourcing!

Position: Insurance Verification and Authorization (IV/Auth) Trainer

Location: BGC, Taguig City

Work setup & shift: Onsite, Night shift

Why join MicroSourcing?

Competitive Rewards

Enjoy above-market compensation, healthcare coverage on day one for you and your dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.

A Collaborative Spirit

Be part of a positive and engaging work environment through company-sponsored events and activities.

Work-Life Harmony

Experience a balance that suits your lifestyle with flexible work arrangements.

Career Growth

Access continuous learning opportunities and career advancement.

Inclusive Teamwork

Join a diverse team that values inclusion and celebrates individuality.

Your Role

As an Insurance Verification and Authorization (IV/Auth) Trainer, you will play a key role in building and delivering Revenue Cycle training programs.

You Will

• Conduct training sessions and classroom-based coaching in both onsite and virtual environments
• Develop and deliver training on revenue cycle systems, applications, processes, and procedures
• Facilitate new hire onboarding and refresher training, including scheduling and tracking
• Prepare training materials such as guides, manuals, documentation, and e-learning modules
• Partner with leadership and quality teams to identify training needs and implement solutions
• Analyze data and prepare reports to evaluate training effectiveness and performance outcomes
• Provide guidance on training methodologies and best practices

What You Need

• Experience: At least 3 years of IV/Auth experience and 1 year of training experience, preferably within a Revenue Cycle function
• Education: Bachelor's degree or equivalent
• RCM Knowledge: Strong understanding of insurance verification and authorization processes, HIPAA regulations, and adult learning principles
• Systems: Experience with EMR platforms such as Epic, Cerner, or Meditech
• Communication: Excellent English communication skills (minimum CEFR B2)

Preferred Skills

• Teaching Experience: At least 2 years of training or teaching experience
• Educational Background: Degree in business, healthcare, or education
• Software Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint)
• Industry Exposure: Experience working with US healthcare providers or payers
• Soft Skills: Strong analytical thinking, sound judgment, and ability to handle sensitive patient information

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the Philippines' pioneer and largest offshore provider of managed services.

We believe our strength lies in our people. Our commitment to 100% YOU means fostering a culture that values diversity, inclusion, and authenticity. Here, individuality is celebrated, and growth is supported.

Join us in celebrating YOU and your 100%.

For more information, visit https://www.microsourcing.com/

Terms & conditions apply