Revenue Cycle Trainer

MicroSourcing; Philippines; On-site; PHP 420,000 - 780,000; Full time

Benefits offered by this job

Healthcare coverage

Performance bonuses

Company events

Flexible work arrangements

Career growth

Job summary

MicroSourcing is seeking a Revenue Cycle Trainer based in BGC, Taguig City to build and deliver comprehensive revenue cycle training programs. The role requires onsite work during the night shift, focusing on training delivery, onboarding, and performance improvement across systems and processes.

The candidate should have 3+ years in IV/Auth and 1+ year in training, with a Bachelor's degree and strong knowledge of HIPAA, insurance verification, and adult learning principles.

Qualifications

• At least 3 years of IV/Auth experience and 1 year of training experience.
• Bachelor’s degree or equivalent.
• Strong understanding of insurance verification and authorization processes, HIPAA regulations, and adult learning principles.
• Experience with EMR platforms such as Epic, Cerner, or Meditech.
• Excellent English communication skills (CEFR B2).

Responsibilities

• Conduct training sessions and classroom-based coaching in onsite and virtual environments.
• Develop and deliver training on revenue cycle systems, applications, processes, and procedures.
• Facilitate new hire onboarding and refresher training, including scheduling and tracking.
• Prepare training materials such as guides, manuals, documentation, and e-learning modules.
• Partner with leadership and quality teams to identify training needs and implement solutions.
• Analyze data and prepare reports to evaluate training effectiveness and performance outcomes.
• Provide guidance on training methodologies and best practices.

Skills

English communication

Analytical thinking

Judgment

Adult learning principles

Education

Bachelor's degree

Tools

Microsoft Office

EMR platforms (Epic, Cerner, Meditech)

Job description

Position: Revenue Cycle Trainer

Location: BGC, Taguig City

Work setup & shift: Onsite, Night shift

Why join MicroSourcing?

• Competitive Rewards: Above‑market compensation, healthcare coverage on day one, paid time off with cash conversion, group life insurance, performance bonuses.
• Collaborative Spirit: Positive and engaging work environment with company‑sponsored events.
• Work‑Life Harmony: Flexible work arrangements.
• Career Growth: Continuous learning opportunities and career advancement.
• Inclusive Teamwork: Diverse team that values inclusion.

Your Role

As a Revenue Cycle Trainer, you will build and deliver Revenue Cycle training programs.

Responsibilities

• Conduct training sessions and classroom‑based coaching in both onsite and virtual environments.
• Develop and deliver training on revenue cycle systems, applications, processes, and procedures.
• Facilitate new hire onboarding and refresher training, including scheduling and tracking.
• Prepare training materials such as guides, manuals, documentation, and e‑learning modules.
• Partner with leadership and quality teams to identify training needs and implement solutions.
• Analyze data and prepare reports to evaluate training effectiveness and performance outcomes.
• Provide guidance on training methodologies and best practices.

Non‑negotiables

• Experience: At least 3 years of IV/Auth experience and 1 year of training experience, preferably within a Revenue Cycle function.
• Education: Bachelor’s degree or equivalent.
• RCM Knowledge: Strong understanding of insurance verification and authorization processes, HIPAA regulations, and adult learning principles.
• Systems: Experience with EMR platforms such as Epic, Cerner, or Meditech.
• Communication: Excellent English communication skills (minimum CEFR B2).

Preferred Skills

• Teaching Experience: At least 2 years of training or teaching experience.
• Educational Background: Degree in business, healthcare, or education.
• Software Skills: Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint).
• Industry Exposure: Experience working with US healthcare providers or payers.
• Soft Skills: Strong analytical thinking, sound judgment, and ability to handle sensitive patient information.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the Philippines’ pioneer and largest offshore provider of managed services. We believe our strength lies in our people. Our commitment to 100% YOU means fostering a culture that values diversity, inclusion, and authenticity. Here, individuality is celebrated, and growth is supported.